Member Avatar for joshuu

I removed and then installed ms office in a windows 95 machine and from then I can't locate the send/receive tab.Where could the problem be?

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Good resolution by — losing account information during an uninstall/reinstall is a common reason the Send/Receive controls seem to vanish. was also on the right track about the UI: sometimes the controls are simply hidden, and other times they disappear because Outlook has no account or profile to act on.

Quick checks to try next time (useful on old Win95/Office setups):

  • Verify the application is Microsoft Outlook (not Outlook Express) so the right UI is being examined.
  • Try the Send/Receive keyboard shortcuts (F9 or Ctrl+M) to see whether mail operations still work even if the button is not shown.
  • Confirm a mail profile/account exists in Mail settings (or Account Settings inside Outlook). If the profile is gone, recreate it or import saved account settings.

If the button itself is missing but accounts exist:

  • Reset Outlook UI elements or profiles; Outlook supports several command-line switches that can restore navigation panes or folders and often bring back default toolbars — see Microsoft’s official list for the right switch to try.
  • Run a repair of the Office installation if interface elements are corrupt; the Office repair routine can restore missing program components.

Keep a short checklist before reinstalling Office: export or note account server names and passwords, back up PST/POP data files, and export any custom toolbar settings if possible. Those small steps save time and prevent the same surprise after a reinstall.

References:

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Member Avatar for Catweazle

Not sure which version of Office you have, but if you checkk in Tools -> Customize you should have the capability to ensure the Send/Recieve button appears on the Toolbar from there.

Member Avatar for joshuu

I did solve that by re-entering his account's username and password in his email program(I had not realised it was deleted in the process of uninstalling and installing)
thanx

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