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Today is the third time in three weeks that I am having to reset the modem and set up the internet for my friend again.
I have never had this problem with any other Windows OS system... (Including 95)
Is this a normal thing for Windows Vista? Or is something messed? For some reason the settings keep on being reset.
Please keep in mind before answering:
-The person who uses this computer regularly knows nothing about computers except how to check her email
-We have a highspeed modem, but it keeps resetting to dialup

Any ideas?

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Last Post by FragFighter
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please provide more info...

what company is highspeed internet from? HOW is it resetting to dial-up?

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Okay, we use Aliant... and what I mean by resetting is the broadband connection randomly pops up and then I lose the internet connection.

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Did you check if your modem is compatiable with windows Vista?. Also are you using the correct drivers for windows Vista. Check this information first.

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The modem I have was made specifically for windows vista; the same for the drivers... but I'll check to make sure they're installed correctly.

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I can't do a whole lot with it though because of the stupid warranty....
it limits my abilities to fix it A LOT.

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