Member Avatar for lahom

hi
please help
my PC restarts itself
it just started out from no where
it worked fine yesterday but today the problem occured
when i tried the BLUE SCREEN ....it shows:
STOP:0x0000008E(0xC0000005,0x8054A51A,0xB8BD2B90,0x00000000)
i searched about this but nothing helps
i didnt install any new programs .....as i told u ....i did nothing
somebody please guide me through this
i appriciate anykind of help
thank u all

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Dani AI

Generated

noted the machine was suddenly bluescreening (STOP 0x0000008E) while suggested the PSU. That error is commonly produced by memory faults, buggy kernel drivers, corrupted system files, or hardware power problems. The fastest way to get to the root cause is a short hardware-first checklist, then a focused software isolation if hardware looks healthy.

  • Disable automatic restart so the full STOP screen and any driver name can be read (use the F8 boot menu to choose "Disable automatic restart on system failure"). Collect the small memory dumps from C:\Windows\Minidump for analysis.
  • Run a full memory test with memtest86+ (bootable). Let it complete multiple passes and test each RAM stick alone in different slots. Reseat modules while powered off and discharged.
  • Analyze minidumps with a tool such as BlueScreenView or WinDbg to see if a specific .sys driver is listed. If a driver is named, remove or roll back the associated software/driver (graphics, chipset, antivirus are common culprits).
  • If the machine only fails in normal mode (but not Safe Mode), perform a clean boot: run msconfig, disable non-Microsoft services and startup items, then reboot to narrow which service/software triggers the crash.
  • Run chkdsk /r and sfc /scannow to rule out disk and system-file corruption. Check Event Viewer for timestamps that match the crashes.
  • If hardware damage or mis-voltage is suspected, swap the PSU with a known-good unit or have voltages checked by someone comfortable doing so. Inspect the motherboard for bulging or leaking capacitors and smell for burnt components. If the PSU has been exposed to wrong mains, prioritize testing/replacing the PSU before intensive software work.

Collect the minidump file names and a BlueScreenView snapshot before making major changes; those give the clearest next steps. Always unplug and ground yourself before touching components.

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Member Avatar for khess

It is likely your Power Supply in the PC. I know it sounds weird but I have had this problem many times. You should also check your RAM.
Another troubleshooting item: Bring up the computer in Safe Mode and see if it does it. If it does, you know it's probably not software.

Member Avatar for lahom

well
i tried the safe mode but it works fine
what should i do with the power supply
thank u for fast replying

Member Avatar for lahom

what did u do with the power supply

Member Avatar for lahom

ok
i just find out that my sister turn on the PC on 110 volt instead of 220
does this what cause the problem
and what can i do about it ????
sorry for bothering u

Member Avatar for khess

Put the power supply back to 220 and run the computer. Since it didn't reboot in Safe Mode, it is a software problem...or that the power supply was set incorrectly.

Member Avatar for lahom

what i ment was
she pluged it in 110 instead of 220
(the power supply is set to 220)
and when i pluged it in 220
the problem starts

Member Avatar for lahom

if this shouldnot cause any problems
where should i start to know which software is causing this

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