just the other day my girlfriend logged onto AOL like normal to check her email, later that day when she went to log back on she could no longer connect, the model will dial but she cant get a connection, it goes through the booping and beeping while it dials the numbers, and even makes the screeching and screaming of the modem as it connectes, but when it does connect, it connects for a second and then is bounced.
We have yet to find any solutions for this, we have tried aol autoFIX (JUNK!!!). We have tried to dial different access numbers to no avail. We ran into this problem once in the past, but had to resort to formatting the harddrive because we could not find a sololution to the problem.
Right now she is running norton and looking for any viruses (found about 20 somthing so far cant remember)
1. Starts computer and she gets a pop-up from Norton that it cannot configure her email auto protection because her proxy settings are wrong
2. Goes to connect to AOL, goes through all the normal connecting like so but gets bounced upon actual connection
She is on a Windows XP Home, on an HP machine loaded with the extra HP crap that she doesnt need. I have a question though, could this be related to the 180 search assitant, because its in her add/remove program files, and i read that it can disable your internet access if you try to remove it??
Also a Hijack this, or Adware/SPybot scan will not be possible as she has not connection to get the software, and she is to far for me to bring a CD over with it.
Any help would be greatly appreciated, and please, i know AOL sucks and that 56k sucks too, but simply replying get broadband or somthing to that affect will not be much appreciated.