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Often I click on a link to a website, the page changes but remains white, blank, and the word Done appears in the bottom left corner and the URL is correctly shown at the top. I'm using Internet Exporerer 7 with Vista 32 bit service pack 1.

Any ideas anyone?

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Short summary: clicking some links loads a blank white page in Internet Explorer 7 on Vista — the status bar shows "Done" and the address bar contains the expected URL. posted example links that go through a redirector, and rightly suggested resetting IE as a recovery step. Below are safe, practical checks and next steps that go beyond a plain reset.

Common, testable causes (brief): redirects or affiliate trackers that rely on scripted forwarding; browser add‑ons or toolbars that block or break redirected pages; a corrupt temporary cache or cookies; proxy/security software (including HTTPS/SSL scanning) interfering with the redirect; or an IE configuration/profile problem. Any of these can leave the page renderer finished ("Done") with nothing displayed.

Stepwise troubleshooting (fast to more invasive):

  • Quick: try Ctrl+F5 (force refresh), copy/paste the link into the address bar, or open the link in a different browser to see if it loads there. If another browser shows the site, the issue is IE-specific.
  • Add‑ons: test IE without extensions. Launch Internet Explorer in "No Add‑ons" mode or use Tools > Manage Add‑ons to disable non‑Microsoft items. Many blank‑page problems go away when a single toolbar/BHO is disabled.
  • Cache and proxy: clear Temporary Internet Files and cookies (Internet Options > General > Delete browsing history) and check Connections > LAN settings to ensure no unexpected proxy is set.
  • Security software: briefly disable any web‑filtering or SSL‑inspection feature in your antivirus/firewall to rule out interference (re-enable it right after).
  • If those fail: follow 's suggestion to reset IE, but export Favorites and note saved passwords first. If resetting still fails, try a new Windows user profile or reinstall/update IE.

If the problem happens only on affiliate/redirect links, try visiting the final site directly (copy the target URL) or use a different browser for those links — that often identifies whether the redirect chain or an IE extension is at fault.

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Member Avatar for HoustonIT

Can you give us some websites that behave this way?

Member Avatar for HoustonIT

Those links appear to redirect to another site, which is probably related to the problem. Usually I just reset IE settings. Go to Tools>Internet Options>Advanced tab>Reset IE Settings.

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