Member Avatar for yaffelle

When opening Microsoft Office outlook - personal files
part of titles are in gibberish
Who knows how to repare it?
Thanks

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  • Latest Post Latest Post by cguan_77

Dani AI

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Short summary (from ): parts of the Outlook UI that should read "Outlook Today" show Latin letters with diacritics (for example a with a ring, c with cedilla). guessed a font/encoding problem and asked for a screenshot — both useful directions. Below are focused, practical checks and fixes to run in order.

  1. Quick isolation
  • Verify whether the same text looks wrong outside Outlook (Notepad/Word). If it is system-wide, the problem is a font or system file issue; if it is only inside Outlook, it is more likely a profile/template or data-file problem.
  • Start Outlook in safe mode with outlook.exe /safe. If the title renders normally there, a custom Outlook Today template, add-in or profile setting is implicated.
  1. Check data vs. rendering
  • Right-click the folder/title and open Properties to see the stored name. If Properties shows plain text but the UI displays diacritics, that is a rendering/font substitution issue. If the stored name itself is corrupted, the PST/profile likely has character-encoding damage.
  1. Repairs and workarounds (do these after backing up your PST)
  • Back up the PST (Account Settings -> Data Files -> Open File Location) before any repair.
  • Run the Inbox Repair tool (SCANPST.EXE) against the PST to repair internal corruption.
  • Create a new Outlook profile and a new (Unicode) PST, then move a small folder across to see whether names survive the move. Converting old ANSI PSTs to a new Unicode PST often fixes encoding problems.
  • If rendering looks wrong system-wide, check Control Panel -> Fonts for missing or replaced system fonts (Tahoma/Arial/Segoe UI) and run sfc /scannow to restore protected system files.

Cautions and next steps

  • Always copy the PST before attempting repairs or imports.
  • Avoid third-party font replacement packs; they can cause substitution across many apps.
  • If these steps do not resolve the issue, a full screenshot that includes the Outlook window and the Fonts control-panel view will help narrow whether this is a font substitution or PST corruption.

Recommended Answers

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Member Avatar for jbennet

are they foreign text?maybe you dont have the fonts installed?

Member Avatar for yaffelle

They are unknown to me.
Many 'a's with circle on top or other forms and some 'ç' or 'u' with signs on top

Member Avatar for yaffelle

In fact it should by the title : 'Outlook today'.
The characters are latin but with signs on top or under.

Member Avatar for cguan_77

can you print screen your outlook and post it..

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