Member Avatar for daosue

Hi, I think this is the right place to post this question, if not, please let me know :)
I am running Windows XP Home and recently have been battling the adware/spyware/evilness, but suddenly now have a problem with Microsoft word that I don't think is related..maybe.
I was working on a new document (hadn't saved yet, of course) and I got a message with:
'Microsoft Visual C++ Runtime Library' in the title bar and
'Runtime Error!
Program: C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
Abnormal Program Termination' in the window and the choice to push 'OK'.
Any thoughts as to what is causing this? I have no other programs open and was just typing (I actually think I was going to save it and close the program, but didn't get to because of the error). When I pull word up again I get the document recovery section to the left with the option to click on my last document (what it saved of it anyway) and when I open it to save that, it does the error thing again.
I appreciate any help anyone can give me about this, I was typing something that I wanted to turn in today, but looks like that won't happen :)
Thanks again.

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  • Latest Post Latest Post by Gwidel

Dani AI

Generated

This thread documents a common Office XP-era crash: WINWORD.EXE (Office10) throwing a Visual C++ runtime "Abnormal Program Termination." Several members had success with two different fixes: a damaged Normal.dot (noted by ) and a problematic add-in (reported by , and confirmed by ). also flagged Word backup files as a recovery path and thanked the responders. The troubleshooting below expands on those leads with additional, non-duplicative steps useful when the basic fixes do not work.

Try a clean-start diagnostic first. Launch Word with add-ins suppressed:

winword /safe

If Word opens in Safe Mode, disable all third-party add-ins (COM add-ins and global templates), then restart normally. Check Windows Event Viewer for Application errors to read the faulting module or exception code — that often identifies whether the crash is in a third-party DLL or a Visual C++ runtime. Run Office's Repair from Add/Remove Programs (or the Office setup/Detect and Repair option). Apply Office service packs and Windows updates available for the environment. If crashes persist immediately, test under a new Windows user profile to rule out corrupt user settings.

For recovery and prevention: inspect Word AutoRecover (.asd) and Word backup files (.wbk) or use Word's "Open and Repair" when opening a damaged file. Shorten AutoRecover intervals and keep regular backups. If Event Viewer implicates a Visual C++ DLL, update the corresponding redistributable; if a plug-in is implicated, update or remove it. When all else fails, a file-repair utility or professional recovery service can be a last resort.

Recommended Answers

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Member Avatar for OurNation

You might have a corrupted word template (probly not but its worth a try). Follow the instructions I quoted Catweazle.

You've probably got a corrupted normal.dot file.

Close down all instances of Word (and any other programs which use Word plugins, such as Internet Explorer and Outlook). Then use 'Search' on the Start menu to locate the file normal.dot

Rename it to normal.old then start up Word. A new normal.dot file will be created, with default settings.

Member Avatar for OurNation

I figured it out I got the same error go to Add/remove programs and find microsoft office works add-in (something simmlar) and remove it and reboot.

Member Avatar for eearnhart

You might have a corrupted word template (probly not but its worth a try). Follow the instructions I quoted Catweazle.

I found this thread while searching for a solution to the Visual C++ Library error problem with Microsoft Word. Your solution was right on.

Thanks a bunch.
:)

Member Avatar for Micawber

I had exactly the same problem as daosue (Runtime library....abnormal program termination); tried OurNation's 1st method (corrupted word template) ~ no joy; 2nd method (remove M/S Works add-in) --> result!
Brilliant. How on earth did you work that one out? Will I ever need the Works add-in in the future?

Member Avatar for fyz

Hi,

Word will automatically generate some backup files: .bak files, you can try to change the .bak file into .doc file and see whether it works. If this still doesn't work, I think you can look for some professional services. You can try a utility called Advanced Word Repair to repair your Word document. It works rather well for my corrupt Word documents. It is not free, so can be tried in the end.

Alan

Member Avatar for Gwidel

I figured it out I got the same error go to Add/remove programs and find microsoft office works add-in (something simmlar) and remove it and reboot.

Big Thanks to you,
This solution helped me solve the problem at a customer.

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