I know the first thing to suggest would be the normal.dot file, but I don't thin that is the problem. If it is, then simply replacing it with a non-corrupted version is not fixing the problem. Here's the problem:
When you open word 2003 (only under 1 user account) you get the message that there was an error and then you have to open in safe mode. Here is what I did to fix the problem, but only temporarily:
I ran the repair installation: didn't work
Uinstalled and reinstalled: didn't work
Replaced the normal.dot file: didn't work
Uninstalled Office 2003, installed 2000, replaced the normal.dot file at a couple different spots, reinstalled 2003: worked until the next time the user logged off/on.
Any other suggestions?