i'm new to this site and know very little about computers!
I use broadband at home (NTL is the service provider) and things were running fine until recently.
i cannot get onto the internet and have been told by my service provider that my pc won't connect because of an ip address problem. The LAN is connected and there is no problem with the modem.
I've tried removing my firewall (Norton/symantec) and also uninstalled windows SP2 but to no avail. I've also run antispyware software and found there were a number of adware files which have since been removed...but still cannot connect.
i am on a wireless network via a router if that helps.
hope to recieve some suggestions soon...naz.