My grandson who is 16 has an E-machine XP a year old. He used to be able to burn CD's & all of a sudden he couldn't. He sd everytime he went to use the program he had used to burn them it just closed out. Of course as his grandmother I know nothing so I sd I would ask the experts for him. Thanks

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What program does he use to burn CDs? Roxio? Nero? This happens with all cds? Has he tried just uninstalling the software and then reinstalling it again? Does he have a problem reading CDs/CD-Rs from the drive? (If no, it is most likely the software he's using and not a problem with the drive itself).

Thanks, I just showed him what you wrote & he ran off to his room! Sd he uses windows media player. I think he's trying to do what you said.

He did uninstall & reinstall it & it still didn't work?

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