I recently purchased Norton System Works 2005 (I previously ran with 2002). I uninstalled GoBack awhile ago, because it would not let me just update it. When I try to install the new GoBack from the CD, it keeps telling me that it cannot create the GOBACKIO.BIN. I have tried using the web support, but the service person keeps emailing me useless information, or tells me to do things I have already tried. And I can't afford to pay the fee the phone service charges on top of what I already paid for the program.
So I am here to ask one of you very kind people who donate your time what I can try to get this thing installed.
I have defraged my system. I close down all obvious programs. (I have run AdAware and Spybot, so I don't think I have any of those type of programs running in the back.)
What should I do?
Thank you for your time,