Member Avatar for firoz.raj

Sir,
When i Tried To Uninstall Yahoo Messanger.i got error Could not
open the install.log file.With Modal Dialog box wise Uninstallation
Using Add/Remove Programme.Kindly let me know the idea.
Any help would be highly appreciated.

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Dani AI

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The "Could not open the install.log file" modal almost always means the uninstaller is trying to open or write a log file in a path that either does not exist or is not writable. 's idea to use a cleaner or reinstall is a reasonable start; when those fail, try these targeted troubleshooting steps.

Find and run the actual uninstall command recorded in the registry:

  • Run regedit and look under
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    (on 64-bit Windows also check HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall).
  • Locate the Yahoo Messenger entry and copy the UninstallString.
  • Open an elevated Command Prompt and run the string, or use msiexec with the product GUID. Example:
msiexec /x {PRODUCT-GUID-HERE} /l*v "%TEMP%\ym_uninstall.log"

Enable verbose MSI logging (the /l*v switch above) and then search that log file for the literal install.log to see the exact path the uninstaller is trying to open. If the path does not exist or the file is missing, creating an empty file at that location often lets the uninstall proceed. From an elevated command prompt you can create an empty file with:

type NUL > "C:\path\to\install.log"

Other useful steps if the uninstall still fails: stop any Yahoo processes in Task Manager (and check Services), try the uninstall from Safe Mode, re-register the Windows Installer (msiexec /unregister then msiexec /regserver), or run Microsoft's Program Install and Uninstall troubleshooter. If manual cleanup is necessary, remove leftover Yahoo folders and carefully delete Yahoo keys under HKLM\SOFTWARE and HKCU\Software only after exporting those keys or creating a System Restore point. Editing the registry can break the system—back up first.

These steps expose where the installer is failing (missing path, permissions, or a broken MSI entry) and let you clear the specific cause rather than relying on generic cleaners.

Member Avatar for firoz.raj

u can try to install yahoo messenger to the same folder and uninstall from it.. hope this works
Still i am getting error.Kindly let me know the any other way.
Any help would be highly appreciated.

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