Member Avatar for casumil55

When I first start up my computer, it goes to the safe-mode screen automatically. After this, my cursor will not move within the screen to get to the safe-mode to select it. Therefore, since the cursor sticks - windows counts down and then it recycles and does the same thing over and over.

Can use any help on what my next step might be here. Thanks!

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At the pre‑OS Advanced Boot Options screen the mouse often has no driver, so the pointer appears stuck even though the menu is functional. Press F8 while the PC is starting, then use the arrow keys to highlight "Safe Mode" or "Last Known Good Configuration" and press Enter. That bypasses the need for a working mouse at that stage.

If the keyboard does not respond at the F8 menu, BIOS/firmware may not be exposing USB input devices early in boot. Toggle Num Lock to check keyboard LEDs, try a different USB port (use a rear port rather than a front one), try a wired PS/2 keyboard if available, or enable "USB Legacy/Keyboard Support" (or similar) in BIOS. Remove extra USB devices (wireless receivers, hubs, cameras) while testing.

If Windows keeps auto‑selecting Safe Mode and cycles despite choosing otherwise, the boot configuration may have been set to force safe boot. Boot from Windows install or recovery media, open the Command Prompt from repair tools, inspect entries with bcdedit, and remove the safeboot flag if present:

bcdedit /deletevalue {default} safeboot

On XP-era systems the same symptom can come from a /safeboot tag in boot.ini; use the Recovery Console to edit boot.ini or run bootcfg /rebuild. System Restore from recovery tools can also undo recent driver installs when rollback from inside Windows is not possible.

This complements 's install-media suggestion and expands on 's hardware angle by giving specific checks and the concrete recovery/command steps. Caution: editing BCD or boot files can make a system unbootable if done incorrectly; back up settings or seek hands‑on help when unsure.

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Member Avatar for Bob_180_Bob

Hi,
Try pressing Ctrl+Alt+Del and see if you can access "Task Manager".
If not, put your windows CD in the drive, set your boot to CD and see if you can start a repair from CD, if you can we will guide you later what to do.

Member Avatar for Jupiter 2

It could be faulty ram or ram not specific to your PC. Ram have different mhz. DDR400 is backward compatible so if you require DDR 333mhz, you can use DDR400 but you cannot use dDDR333 with DDR266 mixed.

If you are using AMD and a Nvidia video card you need ATI video card. There have been some compatibility erros when using Nvidia with AMD.

Member Avatar for epok13hart

roll back your drivers recently installed in your pc

Member Avatar for caperjack

roll back your drivers recently installed in your pc

the computer will not boot ,please explaint to poster how to roll back drivers if they cant boot computer

Member Avatar for Jupiter 2

Just a thought, you might have added a component recently and it is this item that is causing the problem. Maybe you have a USB device connected at start up? Maybe you have something in the startup processes?

You might have to do a reinstall, just upgrade, and not new install, if the problem continues. It is hard to determine a problem without all the facts about what you may have done or not have done. Maybe there is a CD in the CD drive?

If you have set your CD drive as master and your HDD as slave, this could cause a problem especially if there is a cd (DVD) in the drive.

You might have inserted a new Video card or changed the Ram or something.

Also, some mouses can cause this error if the mouse has side buttons as well as regular buttons.

Also, if your keyboard has internet buttons and all those extra option keys, you may have bumped a key on start up or the keyboard might be faulty. Igf the keyboard is wireless, then new batteries might be needed.

Edited by Jupiter 2 because: Extra info
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