Member Avatar for sarahlong86

my internet browser isn't loadign some pages up properly (sometimes just permenantely loads and sometimes i have to refresh or click enter on the address bar numerous times for it to show a page). i dont have an issue with bandwidth and it is the same on 3 different internet browsers. I have also scanned my computer for malware adware and spyware including a virus scan and i have found nothing. any help would be great!

  • 3 Contributors
  • 8 Replies
  • 267 Views
  • 5 Days Discussion Span
  • Latest Post Latest Post by Bob_180_Bob

Dani AI

Generated

Thread summary and focused follow-up: described web pages that stall or require multiple refreshes across different browsers while other applications kept normal bandwidth. Replies from and covered cache/speed checks and isolating the OS (reinstalling browsers or booting a live system). The OP later reported the problem was resolved after removing an antivirus/web‑scanning component. The items below explain likely causes and give a compact diagnostic checklist to use on similar cases.

Common technical causes and a short diagnostic sequence:

  • Low‑level network hooks (antivirus/web‑scanners, LSP/WFP drivers) can intercept HTTP(S) and introduce timeouts or hangs; disabling a shield doesn’t always remove those hooks.
  • Corrupt Winsock/IP stack, bad NIC drivers, system proxy settings, browser add‑ons or modified hosts/DNS can produce identical symptoms across browsers.
    Suggested sequence (perform after making a system restore point):
  1. Check whether a clean‑boot or Safe Mode with Networking fixes browsing; if so, the culprit is Windows software.
  2. Run these network/DNS/stack repairs from an elevated command prompt and reboot:
    ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
sfc /scannow
  3. Disable browser extensions and any system proxy settings.
  4. If security software is suspected, use the vendor’s official removal/cleanup tool (some products require full removal to clear hooks) rather than only toggling shields.
  5. If comfortable capturing traffic, use a packet or HTTP debugger to confirm whether requests stall at DNS, TCP handshake, TLS, or HTTP layer.

Notes and cautions: create a restore point before major changes; use vendor removal tools for AV if uninstalling; keep NIC drivers and OS updates current. These steps expand on suggestions already raised in the thread and concentrate on diagnosing system‑level interference that affects multiple browsers.

Recommended Answers

All 8 Replies

Member Avatar for sarahlong86

no i already tried all that

Member Avatar for rch1231

Did you verify your download and upload speeds at one of the speed test sites. I like http://speakeasy.net/speedtest. It lets you check against several cities.

Member Avatar for sarahlong86

well my connection with other programs is fine i use cam sharing software and also play wow with no speed problems at all so loading web pages in theory shouldnt be an issue!

Member Avatar for Bob_180_Bob

I have also scanned my computer for malware adware and spyware including a virus scan and i have found nothing. any help would be great!

Hi,
I have never scanned a computer for all those things and found nothing, please give me the name of your Internet security program as it must be better than any I have ever tried.

You have eliminated just about every possible cause of your problem, I don't know what else you could try other than deleting two browsers and reinstalling them and trying again. IE can be tricky to uninstall so only uninstall the others.
Have you tried booting to a Linux live CD and trying to browse with that?

Member Avatar for sarahlong86

urgh its so annoying

Member Avatar for sarahlong86

i actually solved the problem it was avg doing this so i uninstalled it. i did try just de-activating the webscanner but this didnt work!

Member Avatar for Bob_180_Bob

Hi,
Good to read you got it going, could you now mark this thread as solved.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.