Hi everyone, I am new here and am in need of help. I have a laptop vostro 1500 and have windows xp. I was on the computer one night, then I turned it on on the morning to find a nightmare. after I turned it on, it asked for my password, then it went black, then blue with a error message: Stop:c000021a {fatal system error} The session manager initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000) The System Has Been Shut Down.
I have tried to start it in safe mode, and last good known configuration, dosen't work.
I don't know what to do, but this thing has all my work information on it, and I don't have a back up.
Can someone please help?
k48dolly
0
Newbie Poster
Recommended Answers
Jump to PostHi,
You will have to boot your PC from the win XP installation disk and do a system repair. If you don't know how, just google it and you will find full instructions.
Jump to PostThe update KB925902 is known to cause this problem.
If it has recently been installed - remove it.
Reboot and see if problem remains.
If the BSOD has gone and you want the update -try reinstalling the
update in Safe Mode.
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Bob_180_Bob
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sparkax
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k48dolly
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caperjack
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terriegg
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BritLee
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