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When I click on a song to play in iTunes it gets stuck at 0.00 for every song. In Windows Media Player I get an error message saying "Windows Media Player encountered a problem while playing the file."
It's played before. I'm thinking it stopped working after some updates I installed.
I tried changing the compatibility but that hasn't worked, and I've rebooted countless times.
I'm running Windows Vista Service Pack 2 and iTunes 9.2.1.5.
Any help would be much appreciated thanks!

Edited by litterbug_kid because: n/a
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Good that found an Apple knowledgebase article that fixed the problem. The two symptoms reported — iTunes showing 0:00 for every track and Windows Media Player returning a playback error — point to a system-level audio/component issue rather than corrupt music files. Below is a compact checklist of reliable, low-risk checks and actions to cover the common causes.

  • Quick checks: confirm system volume and the per-app volume mixer aren’t muted; unplug/replug headphones or speakers; try a different pair of speakers or headphones to rule out hardware.
  • Default device: open Control Panel → Sound → Playback, ensure the correct device is set as the Default Device and use “Test.”
  • Core services: run services.msc and verify “Windows Audio” and “Windows Audio Endpoint Builder” are set to Automatic and are Running; restart them if needed.
  • Drivers: in Device Manager under “Sound, video and game controllers” look for errors. If a recent update preceded the failure, try Roll Back Driver or update to the vendor’s driver. Create a Restore Point before uninstalling drivers.
  • Isolation: try another player (for example VLC) — if alternative players work, the issue is with WMP/iTunes components; if none play, it’s a driver/service/hardware problem.
  • System checks: run sfc /scannow to detect corrupted system files; consider a System Restore to a point before the updates if the problem began immediately after installing patches.

Notes and diagnostics that help pinpoint persistent problems: Event Viewer entries under System/Application, the exact name of the audio device and driver version from Device Manager, and the date of any relevant Windows updates. These details enable targeted troubleshooting without repeating steps already covered in the Apple article that resolved ’s setup.

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I fixed it after 5hours of google searching and doing everything I could find.
If anyone else has this problem, helped me alot.

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