Member Avatar for maui_mallard

Hey all,

I just did a fresh install of 7 on my pc and I'm having a couple of issues:

1) my ethernet port it not recognizing the dsl line running into it. What I have done thus far is uninstall the sis-900 ethernet adapater from device manager. Installed fresh drivers from the microsoft software catalogue and still nothing. There are no flashing lights on the port either. I have though managed to get the pc hooked up to the net by isntalling a wireless usb adapter, and I have done all of the necessary update from microsoft. I wouldn't normally care about DSL when I have wlan, but the reason this is bothering me is because I also have Ubuntu 10.10 installed alongside of it. Ubuntu is not picking up either the wireless adapter or the ethernet port.

2) The graphics are alright, but I would like to take full benefits of the graphics card I have. I installe the drivers for the ATI HD Radeon 46XX (I believe) running through the AGP port. Once I isntall the drivers, windows aero will work fine, but the minimize, restore and close buttons at the top right become all "scrambled" looking. Again I tried windows update and had no success.

Any ideas? I posted these issues in the same thread becuase for some reason I have a feeling that they are related in some sense and that once I have the solution to one, I would have the solution to the other.


Thanks for any help, let me know if you need anymore info!

MM

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Dani AI

Generated

Short expert summary and a practical troubleshooting path that follows the suggestions from and while filling gaps left by the thread.

First, treat the two problems as separate until testing proves otherwise. Confirm that the DSL feed is going to a modem/router (phone/RJ11 vs Ethernet/RJ45) rather than directly into the PC — RJ11 (phone/DSL) and RJ45 (Ethernet) are different and not interchangeable. (geeksforgeeks.org)

Network checks (Windows and Ubuntu)

  • Verify link LEDs, swap the cable and router/modem port, and check the motherboard BIOS for onboard-LAN enabled. If the port still shows no link light, suspect hardware failure (reseat card or try a different NIC).
  • On an Ubuntu live disk use these diagnostic commands to identify devices and drivers (no changes required to the installed OS):
lspci -nn | grep -i net
lsusb
sudo lshw -C network
dmesg | egrep -i 'sis|eth|wlan'

The SiS900 has a Linux kernel driver (sis900); a working kernel should list the device if hardware and driver are present. If neither OS sees the NIC after these steps, the NIC or the board is likely at fault. (cateee.net)

Graphics (Radeon HD 4xxx) — artifacts after driver install

  • The HD4xxx family is handled by AMD’s legacy driver stream; use the AMD legacy guidance and pick the matching Windows 7/Vista legacy package rather than a very-new installer. If artifacts appear after an install, perform a full, clean uninstall of AMD software (AMD Cleanup Utility or equivalent) and then install the correct legacy package. Test with the Microsoft Basic Display Adapter first to confirm the driver is the cause. ()

Workflow recommendation (least disruptive first)

  1. Confirm cabling/modem vs NIC wiring.
  2. Test hardware with a Linux live USB and the commands above (Ubuntu WirelessTroubleshootingGuide is a useful checklist). (help.ubuntu.com)
  3. If hardware is OK, do a clean GPU driver removal and install the correct legacy AMD driver.
  4. Only consider a full Windows reinstall after hardware has been ruled out and driver cleanup/reinstall fails. If both OSes refuse to see the NIC, a cheap PCI/PCIe or USB Ethernet adapter is the fastest cure.

Recommended Answers

All 10 Replies

Member Avatar for Rik_

Have you tried forcing windows updates?

Member Avatar for maui_mallard

As in going into windows update and pressing "check for updates"? Then yes

Member Avatar for Rik_

What about updating drivers via device manager?

Member Avatar for maui_mallard

I uninstalled both and manually installed drivers

Member Avatar for Rik_

You will have to go to your motherboard manufacturers website for the ethernet driver and the ATI website for your graphics driver then.

Member Avatar for maui_mallard

I have already done that

Member Avatar for maui_mallard

What version of windows did it have on it before?


Have you checked here?

It had Vista on it before hand.

try running win7 compatibility test to see if devices have issue with 7
http://windows.microsoft.com/upgradeadvisor

After using the upgrade advisor, it informs that everything is copasetic (minus the graphics because I do not have the drivers installed)

Member Avatar for maui_mallard

Would it be best to do a reinstall of win7?

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