Hi I have a new HP G62-b24eo laptop that I just started using this Friday, and I get several bsod every day. What comes up on the screen is "IRQL Driver not less or equal" and further down "tcpip.sys." I'm trying to find out if this is a problem that can be fixed as soon as possible so I can decide whether to return the laptop or not, have until March 1. Would really appreciate any help. I'm submitting the memory dump files //Anna
voidoid08
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Jump to PostIRQ problems on new computers can be caused by a faulty install of the OS, or they mass copy the OS install onto the HD and used the wrong one. Return it, it's new and should work out of the box.
Jump to PostI agree that it can be a bad installation of the OS, but it can also be an error in the hardware.
I think you should return it, and get a new laptop.
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