After attempting to fix a crash issue with some software, I was advised to uninstall the Hotfix KB824141, however, the uninstaller froze part way through, and now XP will not boot back up. I don't have Xp discs as the OS came pre-installed, and the recovery discs I do have state that all data will be lost if I use them, but as I have loads of files, photos etc that are not backed up, I don't particularly want to do this. I have got as far as the start up screen which gives the option to load in safe mode etc, but that is as far as it goes, and i can't start in any mode. If i try some of them I get a list of files on the screen, but boot stops with the last filename ending mup.sys. I have downloaded the 6 windows Xp boot disks from microsoft, but I am unsure whether to use them, as it states on the website that I will also need the Xp install cd. Can anyone suggest another way to get windows to load?
felix9494
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Jump to PostAfter attempting to fix a crash issue with some software, I was advised to uninstall the Hotfix KB824141, however, the uninstaller froze part way through, and now XP will not boot back up. I don't have Xp discs as the OS came pre-installed, and the recovery discs I do have …
Jump to PostHave tried all options from safe mode option screen, with no sucess.
U need ur XP CD to attempt a repair
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jaishankar
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felix9494
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jaishankar
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felix9494
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chrisbliss18
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