Member Avatar for teufelhunden

i have a cable intenet connection but any time i go to download anything it has a 30-40kbs download time. what can i do to fix this? :?:

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— slow downloads on a cable account usually come from one of three places: the remote server, the ISP/network (provisioning or modem signal issues), or something local (router, Wi‑Fi, NIC or background software). ’s suggestion to run speed tests was a good first step; the priority now is isolating which side is at fault.

Checklist (quick, in order):

  • Power‑cycle modem and router (unplug 30–60 seconds).
  • Bypass the router: connect a single PC directly to the modem with an Ethernet cable and repeat tests.
  • Stop background traffic (P2P, streaming, antivirus updates) and check Task Manager’s Networking tab (Resource Monitor on newer Windows) for active send/receive use.
  • Check the PC’s NIC settings (Device Manager → Network adapters → Properties → Advanced → Speed & Duplex) and try forcing 100Mbps Full Duplex if Auto fails.
  • Run simple diagnostics from a command prompt: ipconfig to find the gateway, then ping -n 20 <gateway> and tracert example.com to look for packet loss or big hops.

Cable/modem checks:

  • Open the cable modem status page and note downstream/upstream power, SNR and any CRC/uncorrectable error counters. Ballpark healthy ranges: downstream roughly -10 to +10 dBmV, upstream ~35–50 dBmV, SNR above ~30 dB. Replacing a worn coax cable or removing extra splitters often helps.

If performance stays poor after these steps, collect a few test logs (direct‑to‑modem results, ping/traceroute, modem signal numbers) and ask the ISP to verify provisioning and run a line test or dispatch a tech. As a final isolation step, try a different PC or a Linux Live CD to rule out an OS/software issue.

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Member Avatar for BinaryMayhem

try a speed test from here...

the speed results from downloading all depend on the server too... just because you may have a fast connection doesn't mean they can send that fast.

dial up speeds are around 10 to 12 if your lucky. they usally average around 8

any who, try the speed test a few times... if its coming up short here. there maybe a problem with your line... (use a server with a low load level)

Member Avatar for teufelhunden

dslreports.com speed test result on 2006-02-26 12:39:11 EST:
357 / 115
Your download speed : 357 kbps or 44.6 KB/sec.
That is 83.7% worse than avg. other reports from charter.com

Your upload speed : 115 kbps or 14.4 KB/sec.
That is 51.8% worse than avg. other reports from charter.com

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