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Hi,

I'm using windows xp professional and I'm trying to uninstall Elf 1.15 but when I try to delete the folder from C;My Computer\Program Files\Elf 1.15 I'm given this error message Cannot delete prxtbElf0.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

I'm trying to learn the best way to get rid of files/programs or parts of files/programs that aren't covered by "Add/remove programs" in the control panel. In this case I went to C drive, my computer, program files, elf

Thank you

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Last Post by jmrpjb
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make sure elf is fullt shut down
go start /run/ type in , msconfig, in msconfig check startup tab ,look for anything related to elf 1.15 and uncheck it ,reboot computer,then try removing elf

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I couldn't see anything relating to Elf in any startup programs. When I go to the directory c:\program files\elf and when I open the Elf folder, there are several files which I was going to attach but I don't see a link for attachments. One of the files in the Elf folder was one called "Conduit" and it too can't be deleted

Why can't I attach anything to this post? I should know my way around here by now but it still confuses me. Sorry if I've done something wrong.

Bye

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its not going to help you by attaching any of those file here anyway .

just read a bit about elf 1.15 and it seems to be a browser toolbar ,go to tools in your browser and then go to [firefox browser ] addons ,or {IE}manage addons and see if you can uninstall it here

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I downloaded HiJack This and have attached a copy of the log file. If anyone out there simply can't wait to read it, I will welcome any comments.

Thank you and

MERRY CHRISTMAS AND HAPPY HOLIDAYS!!!!!

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I downloaded HiJack This and have attached a copy of the log file. If anyone out there simply can't wait to read it, I will welcome any comments.

Thank you and

MERRY CHRISTMAS AND HAPPY HOLIDAYS!!!!!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:03:41 PM, on 12/24/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\DICTIO~2\bar\5.bin\v4medint.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://player.rogersradio.ca/ckwx/on_air
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll
R3 - URLSearchHook: (no name) - {e7472076-ff9d-4325-8eaf-613572008758} - C:\Program Files\DictionaryBoss\bar\5.bin\v4SrcAs.dll
O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll
O2 - BHO: Search Assistant BHO - {58376892-60e7-4f63-aca0-0f686af554d6} - C:\Program Files\DictionaryBoss\bar\5.bin\v4SrcAs.dll
O2 - BHO: Toolbar BHO - {6eb534fb-2001-45c4-b860-bc904865a379} - C:\PROGRA~1\DICTIO~2\bar\5.bin\v4bar.dll
O2 - BHO: Diigo Toolbar Helper - {84053DA7-03DE-4FB6-80AE-202C04691D8A} - C:\Program Files\Diigo\DiigoToolbar.5.1.25.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
O2 - BHO: Elf 1.15 - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll
O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SimpleAdblock Class - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files\Common Files\Simple Adblock\SimpleAdblock.dll
O3 - Toolbar: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll
O3 - Toolbar: Diigo Toolbar - {09197FFB-C236-4153-B268-31051E4F3B6C} - C:\Program Files\Diigo\DiigoToolbar.5.1.25.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: DictionaryBoss - {3042df7a-e900-4389-9b94-923df0daa57e} - C:\Program Files\DictionaryBoss\bar\5.bin\v4bar.dll
O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DictionaryBoss Search Scope Monitor] "C:\PROGRA~1\DICTIO~2\bar\5.bin\v4srchmn.exe" /m=2 /w /h
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: &Search - http://tbedits.dictionaryboss.com/one-toolbaredits/menusearch.jhtml?s=100000414&p=XQyyyyyyYYca&si=CPGyseaY9KwCFQhbhwodvSlwSg&a=9B2972E3-92EF-4A90-8073-D267A1037D09&n=2011121722
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Diigo - {B952F2E0-5F9F-4898-89A8-4FB770625E09} - C:\Program Files\Diigo\DiigoToolbar.5.1.25.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Nostalgia Casino - øÕ1 $Ö1 TÖ1 Ö1 ³Ö1 åÖ1 ×1 9×1 f×1 œ×1 Ë×1 ÷×1 Ø1 IØ1 lØ1 •Ø1 ¼Ø1 çØ1 Ù1 DÙ1 mÙ1 “Ù1 ¸Ù1 âÙ1 Ú1 <Ú1 bÚ1 “Ú1 ÄÚ1 êÚ1 Û1 :Û1 dÛ1 Û1 ¼Û1 ìÛ1 Ü1 ?Ü1 gÜ1 Ü1 ²Ü1 àÜ1 - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O16 - DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} (LogMeIn Rescue Applet Downloader) - https://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.24.0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://games.ca.zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: B-Service - Unknown owner - C:\Documents and Settings\Pamela\Local Settings\Temporary Internet Files\Content.IE5\G4O1KG8T\B-Service.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DictionaryBossService - COMPANYVERS_NAME - C:\PROGRA~1\DICTIO~2\bar\5.bin\v4barsvc.exe
O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 9236 bytes

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R3 - URLSearchHook: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll

O2 - BHO: Elf 1.15 - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll

O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)

O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)


run it again and check off these ,reboot ,then try deleting folder ,.
you seem to a few toolbars installed ,most are not needed

also download and run ,malwarebytes ,after scan view what it finds if any and delete all .
www.malwarebytes.com

Edited by caperjack: n/a

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R3 - URLSearchHook: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll

O2 - BHO: Elf 1.15 - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\prxtbElf0.dll

O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)

O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll (file missing)


run it again and check off these ,reboot ,then try deleting folder ,.
you seem to a few toolbars installed ,most are not needed

also download and run ,malwarebytes ,after scan view what it finds if any and delete all .
www.malwarebytes.com

I did as per above and both folders are now gone (Conduit & Elf). Thank you very much.

I'd just like to add that, before you wrote back, I was roaming around cyberspace and clicked on "My Computer" then "C" then "Program Files" and found both folders "Conduit" and "Elf". They both contained folders of their own and I figured the reason I couldn't delete them was because I had to delete these sub-folders first. Which I did. Was that wrong? or is it just another way of doing things.

Thanks again

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