I used to be able to access my Mom's computer via MSN Messenger Remote Assistance, but it doesn't work anymore. I get the following error:
'Remote Assistance connection could not be established because the remote host name could not be resolved. Please try again.'
Any ideas on how to fix this? She lives in Canada... I live in California...... It'd be ALOT easier to help her using Remote Assistance instead of trying to figure out what she see's over the phone! :eek: Thanks!