Member Avatar for gavogr

Hi all new to the forum
Problem number 1, I cant seem to find any of my internet explorer icons and yet i know its there, because if i go to windows update in start, programs, it opens and goes straight there.

Problem number 2, When i start net banking it gets as far as the log on screen then closes all ie windows i have opened. Downloaded the latest vm (think it stands for virtual machine or something) and also the latest java but still no good. Tried to reload IE just kept getting errors when it finally worked this is when problem 1 occured and the screen still shuts down at the same stage
I think all this started when i used adaware 6.
any help would be great.
Thanks in advance

  • 2 Contributors
  • 3 Replies
  • 123 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by caperjack

Dani AI

Generated

Quick, practical follow-up for (and thanks to for the shortcut tip). The missing desktop icon is a UI symptom; the browser quitting on a specific site points to a deeper IE/plugin or system problem. The checklist below runs from noninvasive tests to repairs so the banking site can be tested safely.

Try these in order:

  1. Test IE without extensions. Close IE, then run:
    iexplore.exe -extoff

    If the bank page stays up, disable recent toolbars/Add‑ons (Tools → Manage Add‑ons) and re-enable one at a time to find the culprit.

  2. Look for crash details. Open Event Viewer (Control Panel → Administrative Tools → Event Viewer → Application) and note any “Application Error” entries and the faulting module/time. That points to the failing DLL.
  3. Reset IE settings and clear temp files (Internet Options → Advanced → Reset; then delete temporary internet files). Back up Favorites first (copy the Favorites folder to another folder).
  4. Repair system/network components. From an elevated command prompt run:
    sfc /scannow
netsh winsock reset

    Reboot after each. If SFC asks for the XP CD, have it handy.

  5. Re-register key IE DLLs (run each as administrator):
    regsvr32 /s urlmon.dll
regsvr32 /s actxprxy.dll
regsvr32 /s mshtml.dll
regsvr32 /s shdocvw.dll

    Reboot and retest the site.

Because Ad‑awareness tools sometimes remove or alter browser components, also run an up‑to‑date anti‑malware scan (Malwarebytes or similar) and consider using System Restore to a point dated before the issue. If reinstalling IE still fails, collect the Event Viewer entries and try a different browser temporarily for banking until the IE fault is fixed.

Recommended Answers

All 3 Replies

Member Avatar for caperjack

I look over my sholder doing banking at the BANK ,i couldn't imaging doing online Banking .
As for missing ie icons what version of windows are you using .

Member Avatar for gavogr

I look over my sholder doing banking at the BANK ,i couldn't imaging doing online Banking .
As for missing ie icons what version of windows are you using .

Sorry thought this was in the original message,
Running XP pro

Member Avatar for caperjack

Right click on the desktop /properties/desktop/customize desktop/desktop icond IE on the destop

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.