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Hi! I have a problem with Reimage Virus being very active on Google Chrome. I have tried to find it to get rid of it, but do not know enough to be able to locate it. I even did a restore point to try to see if that would fix the problem, to no avail. It keeps popping up. I switch to using Internet Explorer but now it is freezing it, and I am having to use Firefox. Whenever I use Google Chrome, the virus opens pages with commercial sites all the time and doesn't let me do hardly anything. I am using and HP laptop operating with Windows 7 and the problem is in Google Chroe Version 51.0.2704.106 m (64-bit)
My sister has the same problem on her PC and is eager for me to find out how to get rid of it, so that she can attempt it also.
Thank you for any help you can give me.

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Brief, practical follow-up for (and others seeing the same pop-ups). Reimage / “Reimage Repair” is commonly detected as a potentially unwanted program (PUP) and is frequently pushed by scare‑ware popups rather than a silent, traditional virus; regulators have also flagged this class of system‑optimizer scare tactics. (malwarebytes.com)

Recommended cleanup sequence (do these in order; the Safe Mode step avoids active reinfection): boot to Safe Mode with Networking, uninstall any Reimage/Reimage Repair entries from Control Panel (or remove in Safe Mode if the normal uninstall fails), then run a full on‑demand scan with Malwarebytes and quarantine everything found. Follow that with a dedicated adware/hijacker sweep with AdwCleaner; if remnants persist, run a second‑opinion scanner such as HitmanPro. The Malwarebytes removal guide and community removal notes list exactly this flow and also call out scheduled tasks/services the PUP may create. (support.microsoft.com)

Chrome cleanup (since the symptoms are browser‑centric): remove any unknown extensions from chrome://extensions, then use Chrome’s “Restore settings to their original defaults” to disable leftover extensions and reset startup/search behavior. Also inspect every Chrome shortcut (desktop / taskbar / Start menu) and remove any extra URL arguments added to the Target line — many hijackers add a URL there so the browser always opens to the ad page. After cleaning locally, sign out of Chrome or clear synced data if the problem resurfaces on other devices. ()

Aftercare and cautions: do not call/take payment offers from popups (these scare tactics were the subject of consumer enforcement actions). Purge old System Restore points (they can contain PUP remnants) and create a fresh restore point once the system is clean, then update Windows and install a reputable real‑time AV. If the infection spread to another PC (sister’s machine), apply the same sequence there and scan any shared files. (reuters.com)

Notes: ’s pointer to Grif’s method is a reasonable starting idea — the steps above are an updated, tool‑focused sequence that many removal guides (Malwarebytes/AdwCleaner/HitmanPro) recommend for Reimage‑type PUPs.

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