Member Avatar for Cristalle

I have tried rolling WMP 11 back to WMP 10 but it doesn't seem to want to do anything.

I went to the Add/Remove Programs and then went to Windows Media Player 11 and then Change/Remove and gone through the process and it says "Rolling back was successful" (or something along those lines) but when I go back to the Add/Remove Programs window, WMP 11 is still there and so is that damn Framework! When I try to remove that one, it says I have to uninstall WMP !!! But it won't let me rollback !!! :eek: ARGGGHHHH! I think I'm gonna go mad! LOL

I don't know what else to do and I really don't want WMP 11 because it's causing too many problems, so if anybody has any idea about this, please reply back. I will be ever greatful !!! ;) Thank yoooo!

  • 4 Contributors
  • 11 Replies
  • 292 Views
  • 3 Weeks Discussion Span
  • Latest Post Latest Post by Cristalle

Dani AI

Generated

Quick summary tied to the thread: the usual Add/Remove/Windows Components route has already been attempted (as reports and as suggested by , and ), yet WMP11 still appears and folder removal is blocked. The following prioritized, low-risk troubleshooting sequence is presented for situations where the standard rollback reports success but leaves files/registry entries locked.

  1. System Restore first — non-destructive option.
    Start → All Programs → Accessories → System Tools → System Restore → choose a restore point dated before WMP11 was installed and follow the wizard. System Restore is the safest way to return system components to a prior state without a full repair.

  2. Remove the WMP11 update entry and stop WMP services, then clear file handles.
    In Add/Remove Programs check “Show updates” and uninstall any Windows Media Player 11 (or related) update entries. Open Services (Start → Run → services.msc) and stop & set to Disabled the “Windows Media Player Network Sharing Service.” If the Program Files\Windows Media Player folder still reports “in use,” use Sysinternals Process Explorer (Find → Find Handle or DLL) to locate which process holds the folder, close that handle or terminate the process, then delete the folder. If handles cannot be released, reboot to Safe Mode (F8) and repeat removal there; Safe Mode prevents most components from loading and locking files.

  3. Reinstall WMP10 or escalate carefully.
    Once WMP11/related updates and locks are removed, the WMP10 installer should run. If none of the above clears the problem, a Windows repair install will restore core system files — back up user data first. Before any registry edits or third‑party cleanup utilities, create a System Restore point and export affected registry keys; editing the registry can render the system unbootable.

Recommended Answers

All 11 Replies

Member Avatar for Cristalle

Also, this is what I get when I try to watch media on the NET. The media doesn't load, it just stands blank and it has the ironic caption in the bottom left corner of 'Ready'. When I press Play it just doesn't do anything. At other times, the box doesn't even load [See both attachments]

WMP1.JPG 11.3 KB WMP2.JPG 5.89 KB
Member Avatar for FC Jamison

Have you tried revoving windows media player altogether with add/remove Windows components and then installing WMP 10?

Member Avatar for Cristalle

Have you tried revoving windows media player altogether with add/remove Windows components and then installing WMP 10?

Yeah, I just tried it and I got a box saying, There is a more recent version of WMP installed on your computer. Setup will not continue.

Damn!

Member Avatar for 'Stein

Have ya tried unistalling completely 11, and then just reinstalling 10?

Linkey to download

Member Avatar for vicec64

And, when you uninstall WMP11 you will still need to mauanlly remove the base WMP folder in program files, then install 10 again.

Member Avatar for Cristalle

And, when you uninstall WMP11 you will still need to mauanlly remove the base WMP folder in program files, then install 10 again.

I don't think it's possible to unistall WMP because it's part of Windows. And as I said before I can't uninstall it anyway from the Add/Remove Programs because it just comes back with the roll back and doesn't do anything after.

Member Avatar for vicec64

You can uninstall it from add/remove if you check "windows components' - you can also remove OE and MSM.

Member Avatar for Cristalle

You can uninstall it from add/remove if you check "windows components' - you can also remove OE and MSM.

LOL, what's OE and MSM? Sorry, I'm just not that great with alliteration or whatever it's called, LOL.

Member Avatar for Cristalle

Erm, I tried removing WMP from the components and then I went to Program Files to delete the base files but it keep on saying it's in use when it's clearly not. :-S

Member Avatar for vicec64

If it say it's in use I would check the running processes and if you see WMP I0 would exit out of it (task mamanger) - then download WMP 10 directly. Alternatively you could doa repai install of XP after the WMP deletion and it should roll back to WMP 9 then you could install WMP 10 over that.

Member Avatar for Cristalle

I know it's not in use because I can't see it in the Processes list. :( I don't know what to do. It's just sitting there unused and I don't want any unneccessary junk on my computer.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.