Member Avatar for KW0510

My computer is giving me the blue sreen of death. Stop error 0x00000024 - advising me to run CHKDSKb but I cant boot windows up. Tried all ways - safe mode, roll back to last working configuration etc. Diagnostics show that the hard drive is ok.

Tried to boot from CD, but when I get to to the screen:

Windows XP to run on your computer and press enter nothing happens - On the bottom of the screen the following appears:

Examining 76294 mb disk 0 at Id 0 on bus 0 on atapi....


Any advice.

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Dani AI

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0x00000024 usually points at NTFS-level damage, but the setup hang at the line "Examining 76294 mb disk 0 at Id 0 on bus 0 on atapi...." (and saying it sat overnight) means Windows setup is getting stuck while enumerating the drive. That narrows the problem to two broad areas: (a) filesystem corruption that needs a proper chkdsk run, or (b) a hardware/communication issue (cable, controller mode, jumper, optical drive or bad port) preventing reliable access. 's question about whether the check completes is on target, and 's chkdsk suggestion is correct in principle — but because the installer/repair path is not progressing, try the alternate approaches below before formatting.

Quick, practical triage (do not format yet):

  1. Confirm the BIOS/POST actually detects the 76GB drive. If the BIOS does NOT see it, reseat or replace the data/power cable, try a different IDE/SATA port and check jumpers. Disconnect the optical drive while testing.
  2. Boot a Linux live CD/USB (Ubuntu, SystemRescue, etc.). If the live environment mounts the NTFS partition, immediately copy important files to external media. From that environment you can attempt a lightweight fix (not a substitute for chkdsk):
sudo ntfsfix /dev/sda1
  1. The most reliable repair is to attach the drive to a working Windows machine (internal as a secondary disk or via a USB-to-IDE/SATA adapter) and run chkdsk there:
chkdsk /r D:

(replace D: with the drive letter assigned on the working PC). This runs the full NTFS repair safely while Windows is running.

Hardware and other checks: try Memtest86+ if RAM is suspect (echoing ), try a different Windows/CD drive or burn a fresh installer, and if the live CD also stalls then suspect hardware/controller failure. If data is important and these steps don't let you copy files, stop and consider professional recovery; formatting will make recovery much harder.

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Member Avatar for DavidRyan

Windows XP to run on your computer and press enter nothing happens - On the bottom of the screen the following appears:

Examining 76294 mb disk 0 at Id 0 on bus 0 on atapi....

So something is happening, it is checking your disc. Do you let it finish, or reboot then and there?

Member Avatar for KW0510

So something is happening, it is checking your disc. Do you let it finish, or reboot then and there?

I have even left it overnght with the message but it does not advance any further.

Member Avatar for benoxph

How many RAM do u have? If you are using two 256 MB DDR you can try to remove one and boot using a lone 256 MB memory. If it doesn't work out use the other memory. I had the same problem once with my PC i just replaced the memory and it loaded windows....

Member Avatar for gerbil

So what happened when u ran chkdsk on ur computer? Run it from the recovery console using the DOS-like command. [Place the XP install disc in the drive and restart. From startup, boot from ur XP install disc and press r to repair [enter recovery console]. You will get a DOS-like screen which will ask for any administrator password [if none press enter]; past that a DOS-like prompt. Type chkdsk /? if you need help with chkdsk, otherwise just type chkdsk and enter.]

Member Avatar for KW0510

So what happened when u ran chkdsk on ur computer? Run it from the recovery console using the DOS-like command. [Place the XP install disc in the drive and restart. From startup, boot from ur XP install disc and press r to repair [enter recovery console]. You will get a DOS-like screen which will ask for any administrator password [if none press enter]; past that a DOS-like prompt. Type chkdsk /? if you need help with chkdsk, otherwise just type chkdsk and enter.]

When I boot from CD I get as far as tne windows set up window, press r , but it does not proceed any further. At the bottom of the screen I get the message checking 76gb hard drive at 0 ide ....
But nothing happens, even left it overnight.
Hard disk has been been tested and is ok though.

I think the only solution is to format the c drive and start again.
Any data files which I should have backed up will go, but at least I should be able to use the PC again.

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