I'm working on a Dell Inspiron 500m Laptop running Windows XP. The machine suddenly crashed (I was programming but nothing related to the OS) and now it won't reboot.
It runs through the Dell bios startup and then goes to a black screen. I've attempted to boot from the Dell Restore CD and the same thing happens. I can enter the setup menu but nothing seems to help.
I can't start in safe mode or use any of other Windows troubleshooting methods because I can't get to the Windows Advanced Options. I ran a diagnostics test and everything passed, except it froze at the very end.
I'm starting to think the problem is with my hard drive, but not sure why I can't boot with the CD.
I really appreciate any advice here!