Member Avatar for carlhalpin

hi i need help my computer is telling me that it is dumping the physical memory and the error is
stop:0x0000007e(0xc0000005,0x8059231e,0xf8a32a4c,0xf8a3274c)
it is a sony vaio laptop please help thanks

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reported a Blue Screen on a Sony Vaio. As and suggested, the most helpful facts to have are: exact Windows edition and service pack, the Vaio model, whether the machine will boot into Safe Mode, whether the crash is repeatable or only when a particular program runs, and the contents of any minidump files created. 's note that multiple different stop codes appeared is a useful clue that points toward intermittent hardware problems rather than a single bad driver; 's comment about vendor-specific fixes is also worth keeping in mind.

Quick, ordered checks that give the best diagnostic information:

  • Try booting to Safe Mode and to Last Known Good Configuration to see if it stabilizes.
  • Collect the small memory dumps (default folder is C:\Windows\Minidump) and, if available, analyze them with WinDbg using !analyze -v plus kv/lmv to identify a faulting module. Example WinDbg commands:
!analyze -v
kv
lmv
  • Run a bootable memory tester (MemTest86 or equivalent) for several full passes to rule out bad RAM.
  • Run disk checks: chkdsk C: /r and review SMART/drive diagnostics for the hard disk.
  • Remove nonessential peripherals and reseat or swap memory modules to test for intermittent hardware faults.

How to interpret results and next steps:

  • If a dump names a specific .sys file, that driver is the top suspect; roll it back or replace it.
  • If memory tests show errors or chkdsk finds bad sectors, treat hardware replacement or disk imaging/restore as the priority.
  • Firmware updates can sometimes fix platform-level stability but carry risk; follow the manufacturer’s official instructions exactly and back up data first.

Useful artifacts for follow-up are: the minidump files, memtest logs (showing any error counts), chkdsk output, exact Vaio model and Windows build. Those items let responders move directly to a targeted fix instead of guessing.

Recommended Answers

All 6 Replies

Member Avatar for Zachery

What have you done recently that might cause this? have you installed any new hardware or software? did any message popup telling you that the drivers might be incompabitle?

Member Avatar for DMR

Yes, There are many possible causes for a stop:0x0000007e error- please give us more information to go on:

- When did this start happening?
- Did you upgrade or install any software just prior to the occurence?
- Did you make any hardware adds/changes?
- In the box which displays the stop error and dump, are there any other details there? If so, please post them.

Also- the sequence of numbers displayed within parentheses of the stop error will vary according to your particular configuration. Look through some of the links in the following Google search (especially the one's from Microsoft's support site) to see if you can find anything that might help:

http://www.google.com/search?hl=en&lr=lang_en&ie=UTF-8&oe=UTF-8&q=%22stop%3A0x0000007e%280xc0000005%22&btnG=Search

Member Avatar for gamekiller

hey

i got the same problem, but sometimes the message changes(were going back about 1 and a half weeks ago). like for example when the first message came up it had
***STOP 0x0000004E (0x0000008F, 0x0001B11F, 0xFFFFFFF, 0x00000000)
this came up a few times and then this came up
0x0000008E
and also
0x0000007F

Im getting sick of this , i have tried uninstalling software and even did a clean install and also redid some of the drivers that i changed and still it came up with error messages! please help!!!

some people say that its a problem with norton AV - they sent out a bodgy virus update and only affected a small amount of computers, others say that it could be a hardware problem - like bad ram.
PLEASE HELP!!!!!!!

Member Avatar for DMR

gamekiller,

Please don't "piggyback" your question onto a thread started by someone else, regardless of how similar your problem might seem to that of the original poster.

Also- notice that your stop error code is actually different than the one originally posted. Go to www.google.com and put the following (include the quotes" in the search text box to find more info on your particular error:

Windows "STOP 0x0000004E"

Member Avatar for snoopstaa

I had problems with my Sony Vaio laptop, specifically when running Photoshop.

Sony has released several BIOS updates that improve the stability of Vaio laptops, I suggest you look into maybe downloading an updated BIOS driver from Sony.

Here's the link to the UK Sony BIOS download page, make sure you get the correct page for your model. I'd also suggest upgrading any other drivers first (video etc) to see if those cure the problem.

If the updated drivers don't help matters and you wish to go ahead and update your BIOS I would strongly reccomend printing out the instructions and following them to the letter, slowly and in a sober state of mind.

This site is also useful for information on Sony Vaio Laptop BIOS updates, but I'd be careful following the instructions on this site as they refer to multiple models.

Hope this helps

Snoopstaa

Member Avatar for DMR

Due to the fact that the member who originally started this thread has not responded in over 1 year, this thread is considered abandoned and has been closed.

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