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I have read some of the other postings, however, i still have yet to fix my problem. I cannot recall when this problem first took place. Everytime i try to view a video supported by Quicktime Player, it begins to load, then quickly goes to a faded quicktime logo with a white question mark overlaping it. I have uninstalled and reinstalled quicktime 7 without iTunes, still nothing. Please help me i have no idea how to fix this.

Thank you!!

Justin

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  • Latest Post Latest Post by resius92

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For : that faded QuickTime logo with a question mark is QuickTime's way of saying it could not open or decode the movie. Typical causes are an unsupported codec, a damaged movie file, or a broken QuickTime installation. There are quick, reliable checks to narrow it down.

First, confirm whether the file itself is okay. Play the same file in a modern player (for example, VLC) — if it plays there the file is fine and QuickTime is the problem. In QuickTime try File → Open File and, if the player opens briefly, use Window → Show Movie Inspector (Movie Properties) to see the container and codecs listed. Also check the file size in Explorer (very small size or 0 KB means a bad or incomplete download).

If other players handle the file but QuickTime fails, repair QuickTime: uninstall via Control Panel → Programs and Features, reboot, remove leftover QuickTime folders under Program Files (and Program Files (x86) on 64-bit) and under your user profile AppData\Roaming (Apple Computer), then reinstall the QuickTime 7 installer by running it as Administrator. Note: QuickTime for Windows was discontinued and has known unpatched security issues, so on modern systems it is safer to use a maintained player or convert the file instead. A common ffmpeg conversion to H.264/AAC MP4 is:

ffmpeg -i input.mov -c:v libx264 -preset medium -crf 23 -c:a aac -b:a 128k output.mp4

As suggested, using a non-QuickTime player is a practical workaround. Also watch for conflicts from third-party codec packs or old DirectShow filters — those can break QuickTime; testing the file on a clean user account or VM quickly isolates that. If the file is DRM-protected or corrupted, QuickTime will not play it no matter what; converting or re-obtaining a clean copy is the path forward.

Member Avatar for resius92

Why don't you use KLite Mega codec pack?
you can watch MOV files by media player classic.

Member Avatar for resius92

Why don't you use KLite Mega codec pack?
you can watch MOV files by media player classic.

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