Member Avatar for jrpheonix

Hello.

I run a compaq wireless router for a simple share of 2 computers using the internet , the desktop is connected via ethernet and my laptop wirelessly.

it seems that every half hr or so the intenet conection times out from both computers . i simply reset the router and it works again.

its pretty annoying to have to do this time and again , if anyone has an answer to how to stop it from timing out i would be greatful .

thanks
Jrpheonix

  • 3 Contributors
  • 2 Replies
  • 106 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by MidiMagic

Dani AI

Generated

As described, both the wired desktop and the wireless laptop lose Internet at roughly 30‑minute intervals and service only comes back after a router reset. Building on suggestions from and , below are focused, practical checks that identify whether the fault is the router, its settings, or the ISP, plus short fixes you can try right away.

First, pin down where the drop happens. On a PC run a continuous ping to the router and to a public IP to see whether the LAN or the WAN goes down:

ping -t 192.168.1.1
ping -t 8.8.8.8

If the ping to the router keeps responding but the public IP fails, the router’s WAN side or the ISP is at fault. While the problem is happening, run ipconfig /all and note the DHCP lease and gateway addresses; then log into the router admin page and check the WAN status and the DHCP lease time.

Next, a simple isolation test: plug one PC directly into the modem (bypass the router) for the same period. If the Internet still drops, contact the ISP or check the modem. If it stays up, focus on the router. In the router UI look for short DHCP lease values (increase to several hours or days), PPPoE disconnect/keepalive settings, and any error messages in the system log. Enable syslog if available and save the log around a failure.

Practical fixes and workarounds: back up the router configuration, then try a factory reset and reapply a current firmware image. Reserve static DHCP entries for your machines or give them fixed IPs. Check for overheating or a failing power supply. For evidence collection use a logged ping:

ping -t 8.8.8.8 > C:\pinglog.txt

If logs show repeated WAN disconnects or firmware/reset does not cure it, replacement is the pragmatic next step.

Recommended Answers

All 2 Replies

Member Avatar for Nick Evan

The problem is your router. (You probably saw that one coming..). Try looking on the compaq site if there are any firmware updates or known bugs.
If not: Do you still have warrenty? You could get it "repaired" (which means: replaced) or buy a new one.
Sorry I don't have better news...

Regards Niek

Member Avatar for MidiMagic

This could be just a setting, on either your router or imposed by your ISP.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.