Member Avatar for jellinek

Help please,

I had to have a new hard disc installed. I reloaded windowsXP home and all my old software including Roxio easy DVD creator 6.

now Roxio will not recognise the presence of my NEC ND2500A writer. This reads fine but will not write. The driver file details says the Roxio files are there.
Interestingly when I try and write off windows movie maker I also get a message saying the DVD writer is not there.

Any suggestion how to fix this?

I have already tried removing and reloading Roxio creator 6.

thanks

David

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  • Latest Post Latest Post by bobbyraw

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Generated

Building on 's device re-add suggestion and 's note about updates, here is a focused, safe checklist of system-level checks and fixes that commonly resolve Windows XP-era DVD-writing failures. Do them in order, back up the registry before any edits, and stop if any step is unclear.

  • Quick isolation: try a small, alternate burning tool (not the suite already installed) to see whether the problem is confined to the current authoring software or system-wide. If a different burner app also fails, continue below.

  • Services: open Services (services.msc) and confirm the CD/DVD-burning service is not disabled. Set it to Manual and start it if present.

  • Remove packet-writing / driver-layer conflicts: uninstall any packet-writing, virtual-CD or low-level filter drivers (InCD, DirectCD, SPTD, etc.) via Add/Remove Programs or the vendor uninstaller. These leave filter drivers that block proper writes.

  • Registry filter cleanup (classic XP fix): export the registry key first, then inspect
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Delete the UpperFilters and LowerFilters values only if they exist. Reboot and test.

  • IDE/DMA and cabling: open Device Manager -> IDE ATA/ATAPI controllers -> Primary/Secondary IDE channel -> Advanced Settings and ensure the drive is using DMA if available. Replace any 40-pin cable with an 80-conductor cable and verify jumper/master-slave settings on older PATA burners.

  • Firmware and hardware test: check the drive maker's site for firmware updates and follow their instructions (power loss risk — proceed with caution). If possible, test the drive in a different PC or on an external adapter to prove whether the failure is hardware.

  • Logs: check Event Viewer (System) for ATAPI/cdrom errors when a burn fails — those messages help narrow causes.

Cautions: always export registry keys before editing and follow the drive maker's firmware tool instructions closely. If these steps still fail, the next sensible move is to test the drive in another machine to confirm a hardware fault.

Recommended Answers

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Member Avatar for Suspishio

have you tried removing and re-adding the device?

Disconnect it - reboot and check it's not there in Device Manager - removing it by Add/Remove hardware if necessary.

Reconnect it - let it be discovered and tell us what happens.

Member Avatar for jellinek

I tried this before, and have done exactly as you said.

It has made no difference.

David

Member Avatar for bobbyraw

did u update windows home to the latest update and and try updating roxiom and enable atapi feature on the burner,

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