0

Hi,
My first post here, and I feel bad its a request for help but you can be assured I'm going to contribute alot here. I really need help right now.

Anyway, on to the problem;

Why is it 'ultra' strange?
I can not find any other instance of this occurring on someone elses PC, on the web (I've done every search possible). Perhaps someone else will have better luck?

I've been using my Toshiba laptop for about 2 years now with no problems whatsoever. I formatted the PC a few months ago however, because I wanted to start fresh. It worked fine for a while, but then this problem started to occur a few hours into regular usage; Windows becomes unresponsive, so to speak. I can double click on a program icon on the desktop, on a program name on the start>programs menu, or on the quicklaunch - but the program wont open. I have to keep trying to open for about 10 times before the program decides to open - any program. And then back to the same drill again, click about 10 times to open another program. It doesn't improve, until I restart, and then everythings back to normal again. But it kicks in again, a few hours into regular usage.

Now, I'm a careful user, so I can say with certainty that I have no viruses on the PC. I'd say the same for spyware, except I can't account for tracking cookies or whatnot...but I don't think those would be a problem. I do however use a few programs on the side, and I've checked around in a few those developers sites for memory leaks, etc...but nothing.
I haven't tried formatting the PC, because it would take a lot of time to backup my files,
and for the fear of returning to the same problem again.

I'd appreciate any help! Thanks!

Windows XP SP2
1.5 GB RAM

________________________________________________________________________
left click, several times, programs won't respond, windows unresponsive, XP, programs won't open

4
Contributors
14
Replies
15
Views
9 Years
Discussion Span
Last Post by ixxy
0

.....
Now, I'm a careful user, so I can say with certainty that I have no viruses on the PC. I'd say the same for spyware, except I can't account for tracking cookies or whatnot...but I don't think those would be a problem....

Famous last words, I'll bet.

How do you know you've got no Virus's or trojans? Spyware can be bad - very bad = trojan in many cases.

So some diagnostic information along the lines people have posted in the Spyware section is called for here from you.

0

I formatted the PC a few months ago however, because I wanted to start fresh

Have youi installed the chipset drivers?

My dell desktop PC had major issues with slowness until i did that

0

Famous last words, I'll bet.

How do you know you've got no Virus's or trojans? Spyware can be bad - very bad = trojan in many cases.

So some diagnostic information along the lines people have posted in the Spyware section is called for here from you.

You are right, I should've probably done a few scans.

  • I did a full system scan with Kaspersky Internet Security (updated) and it showed no trace of a virus.
  • I did a full system scan with Lavasoft Ad-aware and it showed only tracker cookie results.

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22x00x18, on 10/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Universal Shield 4.1\US30Service.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\allSnapBeta\allSnap.exe
C:\Program Files\DL Software\D-Color\dcolor.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\ix\utorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = 

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = 

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = 

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7Pro\IE7Pro.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\GhostSurf 2007 

Platinum\SCActiveBlock.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program 

Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free 

Download Manager\iefdm2.dll
O2 - BHO: Loader Class - {F880A4A8-C436-4AC4-AFD1-AA0BDC9552DD} - C:\ix\Control\Applib\[Group] 

Appearance\FindeXer Nightly V1.1.0.3\FindeXer.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [StartupDelayer] "C:\Program Files\r2 Studios\Startup Delayer\Startup Launcher 

GUI.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [U.S. Robotics Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
O4 - HKLM\..\Run: [GhostSurf Reminder] "C:\Program Files\GhostSurf 2007 Platinum\Privacy Control 

Center.exe" reminder
O4 - HKCU\..\Run: [Executor] "C:\Program Files\Executor\executor.exe" -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: allSnap.lnk = C:\Program Files\allSnapBeta\allSnap.exe
O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\GhostSurf 2007 Platinum\Protector.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Program Files\Offline 

Explorer Enterprise\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Program 

Files\Offline Explorer Enterprise\Add_AllO.htm
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet 

Security 6.0\ie_banner_deny.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free 

Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program 

Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free 

Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free 

Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - 

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program 

Files\IE7Pro\IE7Pro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program 

Files\IE7Pro\IE7Pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program 

Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program 

Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program 

Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - 

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - 

C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - 

C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program 

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program 

Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - 

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?118625371282

8
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - 

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?118625369015

6
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - 

http://download.sopcast.com/download/SOPCORE.CAB
O20 - AppInit_DLLs: interceptor.dll,c:\progra~1\kasper~1\kasper~1.0\adialhk.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems 

Shared\Service\Adobelmsvc.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky 

Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, 

Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program 

Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common 

Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google 

Updater\GoogleUpdaterService.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot 

Shield\bin\openvpnas.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - 

C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Start BT in service - Unknown owner - C:\Program Files\IVT 

Corporation\BlueSoleil\StartSkysolSvc.exe
O23 - Service: US30Service - Unknown owner - C:\Program Files\Universal Shield 4.1\US30Service.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows 

Live\installer\WLSetupSvc.exe
O23 - Service: U.S. Robotics Wireless LAN Service (wltrysvc) - Unknown owner - 

C:\WINDOWS\System32\WLTRYSVC.EXE
O24 - Desktop Component 1: (no name) - C:\Documents and Settings\ixxy\My Documents\hal_9000\HAL 

9000.html

--
End of file - 8723 bytes

@jbennet: Yes I had the chipset drivers installed. Thanks. Any other suggestions?

0

probably you have problems with your partition tables. when this problem happens windows slow down so much. fix your partition tables... if possible. delete all partitions and recreate them and install your windows again :)

you are speaking crap

0

you are speaking crap

what are you talking then??

0

OK - so the HJT looks clean. You seem to know your stuff but I still have to ask:
1/
You have looked at Task Manager/Processes to see if anything's hogging CPU during those problem occurrences?

2/
Likewise whether your Internet or disk drives are hammering away.

On the hardware side, your HDD is poewered on 100% and spinning?

That sort of thing.

0

OK - so the HJT looks clean. You seem to know your stuff but I still have to ask:
1/
You have looked at Task Manager/Processes to see if anything's hogging CPU during those problem occurrences?

I have, nothing hogging CPU.

2/
Likewise whether your Internet or disk drives are hammering away.

On the hardware side, your HDD is poewered on 100% and spinning?

That sort of thing.

No such issues AFAIK.

0

What's running when you get to the slow down?

Is it a virtual memory problem perhaps?

It's one of those one needs to get one's hands on.

0

That's just it, I have no idea what it is. I close all my programs down to the core, and it still persists. Is there something I can do when it happens again?

0

I would see what Task Manager is telling me in Processes in CPU order and investigate the top 3 or 4.

is it at random time or is there definite periodicity?

0

I presume this happens on both the touchpad mouse and external mouse - so it's not a bad contact on the left mouse button.

What happens if you alight on a program with the keyboard and try and invoke it with Enter? Same problem?

0

Yep, it has nothing to do with the mouse, I cant even run programs from the command line. So im guessing it's a problem at kernel level.

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.