hi i think i downloaded a spyware product it pops up in the toolbar saying 'security warning:you're computer may be infected with harmful or unwanted viruses' right click only gives you open and close and double click opens into 2 a file that is meant to look like windows security centre but is slightly different. i think i have located the files in my computer, norton 360 is managing to delete the trojans ect that it must b lettin in but it cant locate or delete this program,, as yet its done no harm 2 my pc that i can c.
this is what the suspected files r called: folder:bevenwpc, file :dqzoxytm.dll
and folder:wnbdhjfo file: frntkmuew.dll
i cant delete these just comes up with unable 2 delete check it isnt write protected or open...
can you help?
thanks lucy x