Member Avatar for rapchak

friends i donot know much of computer terminology. i am using broad band internet connection.
internet cable wire is connected to ethernet port of my cpu. my internet connection speed is of 64kbps unlimited(download and upload). initially my download transfer rate is upto 60KB/s. my connection provider installed a software called cyberoam 24online client. i have to login to connect to internet. now my download speed is drastically reduced to 3B/s. max is 7B/s. why is this happenning. Is there any way to increase my download speed. It takes an hour to download 30MB. It is very irritating for me. please help me friends. There are no limitations for downloading and uploading.

SNIP
krishna.

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Dani AI

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This thread describes downloads becoming extremely slow after the Cyberoam 24Online client was put in place. The behavior can come from several distinct causes: the client acting as a local proxy/VPN, per-user shaping on the Cyberoam appliance, a NIC/MTU mismatch, or local system/resource issues. Notes from , confirmation from , and ’s comment about theoretical limits make a methodical isolation approach the fastest path to a fix.

Suggested diagnostic checklist (do these one at a time and record results):

  • Confirm whether traffic is being proxied/tunneled by the client. Check browser proxy settings (Windows: Internet Options → Connections → LAN Settings) and look for a local proxy. On the PC run:

    netstat -an | findstr LISTEN

    and check for a local listening port owned by the Cyberoam process.

  • Measure baseline connectivity without the client in the path. If possible stop/uninstall the client or test from another machine on the same network and run an online speed test plus ping/tracert to a public host to capture latency and routing.

  • Inspect the network adapter: check link speed and duplex in adapter Status, update drivers, and disable power-saving features. Use Task Manager/Resource Monitor to see if the Cyberoam process is using notable CPU or disk I/O while slow transfers occur.

  • Test MTU and fragmentation with ping (example):

    ping -f -l 1472 8.8.8.8

    lower the size until it succeeds to find the largest unfragmented packet.

  • Try multiple parallel connections (download manager or multiple small files). If aggregate throughput increases, a single-connection limit or proxy policy may be applied.

If tests show normal performance when the client is bypassed, the appliance or ISP policy is the likely cause — collect ping, tracert, netstat and speed-test results and ask the ISP/network admin to check per-user QoS and packet captures. Do not attempt to bypass required authentication; uninstalling the client may block access. Updating/reinstalling the official Cyberoam client or asking the ISP for their recommended client version often resolves compatibility-related slowdowns.

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Member Avatar for Member #127113

I have the same Ethernet Internet with the same software dialer of 40Kbps registered. Iam getting max. 5 to 6 Kbps sometimes when download. Windows use only 20% of Bandwidth when download starts...so nothing you can do anything with it. Its a common rule provided by all ISP's as per connection speeds.

Member Avatar for DimaYasny

sounds normal to me. on 64bps all you can really get is 8Bps max. minus the overhead of course, so 6-7 are fine.

and that is by no means BROADBAND, that's basic ISDN speed

Member Avatar for rapchak

thanx friends for ur kind replies.

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