Novell CEO Disses Embrace of Desktop Linux

khess 0 Tallied Votes 501 Views Share

When he took the reins almost two years ago, new Novell President and CEO Ronald Hovsepian, was going to lead the charge in driving the Linux acceptance and conversion. Recently he said that the Desktop Linux market, in the next 3 to 5 years, is mainly enterprise-related and that the consumer market will take longer to develop.

While acceptance and conversion to Desktop Linux may occur more slowly in the U.S. than in other parts of the world, I think it sends a negative message for the CEO of a company that produces a product to make such a statement about that product. You don’t hear the president of the Dairy Association saying that he predicts that people are going to drink less milk. Instead, you see commercials supporting milk’s advantages and positive aspects. Have you ever seen a Linux commercial?

What, it seems, has not changed is Novell’s inability to change with a changing market. When they had the lion’s share of the server market from the mid-80’s to the mid-90’s, they didn’t change their strategy. They stuck with the same old tired file and printer sharing operating system that they always had. Sure, they made some improvements to it over time, but in the end, it is now thankfully extinct.

Novell has now opted to move to Linux servers, desktops, and virtualization for its bread and butter but they still haven’t changed their marketing methods. I don’t necessarily disagree with what he said but I think it was unwise to have said it. I think he should try a positive ad campaign to push his Linux Desktop OS to consumers. It’s time to change and buying SuSE Linux is only part of the equation—you’ve got to show how great Linux is and how everyone else is converting to it.

Dani AI

Generated

Both and are pointing at two sides of the same issue: public messaging about a product and the underlying product/channel readiness. The bluntness that some see as a "diss" can also be read as strategic candor — a way to set realistic expectations while the company focuses scarce resources where they deliver revenue and measurable ROI.

Main consumer friction points are well known and mostly technical/channel-related rather than ideological: inconsistent hardware and driver support, lack of seamless migration from a user's existing apps and data, thin retail/OEM presence, and gaps in consumer-focused apps and multimedia support. Marketing alone won't overcome those practical blockers; convincing mainstream buyers requires solving the day-one experience and the path of least resistance for switching.

Concrete levers that matter more than broad brand ads:

  • Secure OEM and retail preloads (netbooks/laptops) and make the first-boot experience obvious and friendly.
  • Provide reliable, automated migration tools for mail, bookmarks, contacts and common Windows settings.
  • Offer a "best of" consumer bundle (media, codecs, basic productivity, easy driver installer) and clear paid support tiers for those who want hand-holding.
  • Use virtualization or a lightweight Windows app host to bridge the last-mile compatibility gap for the few critical apps that keep users tied to Windows.
  • Measure conversion with specific KPIs (preloads closed, migration completions, churn, paid-support uptake) and iterate.

A short, targeted consumer ad program has value, but only after the product/channel work reduces switching risk. In other words: is right that marketing matters; is right that unrealistic hype hurts credibility. The practical path to wider desktop adoption is realism plus visible, user-facing fixes that make switching low-friction and clearly rewarding.

jwenting 1,905 duckman Team Colleague

So the guy finally turned realist and admitted that Linux isn't the "Windows killing perfect super operating system for the common man" that the slashdot kiddos claim it is.
Good for him.

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