We host a website for a client who runs their own mailserver at their premises, so we have adjusted the MX record accordingly to direct incoming mail directly to their server. However, I notice in our mailserver logs that we are rejecting mail for their domain. The mail shouldn't be coming near our MX though. It's being rejected because the user accounts for the emails do not exist on our server (because they were created on the companies local server).

Here is a copy of an nslookup on the domain:

Default Server: ns1.i-gate.net

> server
Default Server: serverpoint.com

> set q=all
> solentmotorgroup.co.uk
Server: serverpoint.com

solentmotorgroup.co.uk MX preference = 10, mail exchanger = solent02.gotadsl.co
solentmotorgroup.co.uk text =

"v=spf1 a mx ip4: ?all"
solentmotorgroup.co.uk internet address =
primary name server = ns1.snowweb.info
responsible mail addr = root.solentmotorgroup.co.uk
serial = 2008060400
refresh = 14400 (4 hours)
retry = 3600 (1 hour)
expire = 1209600 (14 days)
default TTL = 86400 (1 day)
solentmotorgroup.co.uk nameserver = ns1.snowweb.info
solentmotorgroup.co.uk nameserver = ns2.snowweb.info
solent02.gotadsl.co.uk internet address =
ns1.snowweb.info internet address =
ns2.snowweb.info internet address =

When I do a perform a mailserver test using an online tool eg: http://mxtoolbox.com/ and I test our customers domain (solentmotorgroup.co.uk) into their diagnostic tool, it connects to our mailserver at instead of our customers at

The DNS information for solentmotorgroup.co.uk is below:

ftp A
localhost A
mail A
pop A
solentmotorgroup.co.uk. A
www A
www.mail A
solentmotorgroup.co.uk. NS ns1.snowweb.info.
solentmotorgroup.co.uk. NS ns2.snowweb.info.
solent02.gotadsl.co.uk. MX 10
solentmotorgroup.co.uk. TXT "v=spf1 a mx ip4: ?all"

Does anyone have any suggestions please?

Thanks in advance.

9 Years
Discussion Span
Last Post by snowweb

This is solved now :)

The MX record was wrong. It should have been:

www.mail 14400 IN A

instead of:

solentmotorgroup.co.uk. 14400 IN MX 10 solent02.gotadsl.co.uk.

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