Member Avatar for gbnine

I've got a Packard Bell i-media 5267 P4 2.4ghz cpu and my wife has an Acer P4 Laptop.I've just set up a home network and everything is working fine both ends except that my wife cannot access her ebay account. She gets on the website ok but everytime she tries to log in and clicks ok on the box which says 'you are about to view pages over a secure connection etc' she gets the 'This page cannot be displayed' message. She can access the account ok on my desktop (host) so we know the problem's not with ebay.
I've contacted my ISP and they talked me through some things online but with no success. She can surf the web,send/receive emails and everything else. Hope this is enough info and will very much appreciate any help.

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Practical troubleshooting and fixes that complement ’s report and ’s NAT/connection-sharing observation.

First, isolate whether the problem is the laptop or the shared network. Try the laptop on a different network (for example, tether to a phone or connect at a friend’s house). If the secure login works there, the issue is the path from the laptop through the shared connection rather than the laptop software.

Quick checks to run on the laptop (in order):

  • Verify the system clock is correct; large time skew breaks TLS.
  • Try a different browser to see whether the browser or system is the issue.
  • Clear the browser’s SSL state and temporary files.
  • Reset the network stack and DNS cache, then reboot:
    ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset

If the laptop works elsewhere but not through the shared host, the host’s packet handling (NAT/proxy/inspection) is likely altering or blocking the TLS handshake. Transparent proxies or certain sharing implementations can interfere with encrypted sessions; see basic NAT behavior and how interception can break TLS:

Short-term workarounds: use a VPN from the laptop (which encapsulates TLS inside another encrypted tunnel) or temporarily attach the laptop to the modem/router without the host in the middle. Longer-term, replace any ad-hoc sharing setup with a dedicated NAT/router device that performs standard NAT without application-layer interception.

If these steps don’t show progress, capture the TLS handshake with a packet capture (Wireshark) or check the system Event Viewer for Schannel errors to identify where the handshake fails. These traces will show whether the client’s ClientHello ever gets a valid ServerHello or whether a middlebox is resetting the connection.

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Member Avatar for bentkey

Are you using network connection sharing?

Member Avatar for gbnine

Sorry for late reply. Yes we have network sharing. I've gone into internet options and disabled some options and restored to default most of the explorer settings as advised by my ISP. Both computers have SP2 and I also have Mcafee installed. I've disabled all firewalls but still no joy.
Thanks

Member Avatar for bentkey

I suspect the problem is that the secure protocol that is being used when she tries to enter the site does not like the fact that the first machine is altering the packet. It has to do this in order to share the connection. This is a big problem with VPNs also. I doubt you will find a workaround, because everything is doing what it is designed to do in these cases. I suggest you replace the ICS with a real router, ICS is garbage anyway. A little Linksys is around $50.00 or less and way better than ICS and it's a real firewall.

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