Member Avatar for witch

hi everybody

Today I found a new problem with my browser. when I want to access to hotmail page it gives me nothing (blank page) and write "done" in the bottom. on the other hand, I can simply log in to msn massenger but can't access to hotmail to see my emails :((
I use windows XP pro
thanks in advance !

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  • Latest Post Latest Post by Jan Wolter

Dani AI

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Short addendum for the blank Hotmail page reported by . Several useful directions were posted by , , , and ; the suggestions below target a few specific causes that do not require globally lowering browser security.

  • Enable automatic redirects (META REFRESH): Internet Options -> Security -> Internet zone -> Custom level... -> Miscellaneous -> "Allow META REFRESH" = Enable. This addresses the Yahoo message about automatic redirection.
  • Confirm scripting is allowed in the same Custom level (Scripting -> Active scripting = Enable) so JavaScript-based pages can complete their redirects and rendering.
  • Check the hosts file at C:\Windows\System32\drivers\etc\hosts for any entries mapping Hotmail/MSN domains to 127.0.0.1 or other addresses; remove such lines and save. If changed, flush the DNS cache (for example, run ipconfig /flushdns).
  • Inspect proxy/LAN settings (Internet Options -> Connections -> LAN settings) to ensure no unwanted proxy is intercepting requests.
  • Test by temporarily suspending third-party web-filtering or "web protection" features and by trying a different machine or a clean user profile; re-enable protection immediately after testing.

Important diagnostic details to note when comparing fixes: exact Windows and Service Pack level, Internet Explorer build (Help -> About), and names/versions of any security or filtering software. The problem description and solutions here reflect IE on Windows XP; modern browsers and mail services behave differently, so current troubleshooting steps may vary.

Recommended Answers

All 13 Replies

Member Avatar for crunchie

Try clearing out your Temporary Internet Files and cookies. Right click on the Internet Explorer icon and select Properties. Select Delete files and check the box for delete all offline content. Then try again.

Member Avatar for witch

Try clearing out your Temporary Internet Files and cookies. Right click on the Internet Explorer icon and select Properties. Select Delete files and check the box for delete all offline content. Then try again.

hi my bro

Thanks but I tried deleting cookies and my Temprary Internet Files, it still gives the same thing!

I also tried to open my yahoo, and it showed me this message

"If you are seeing this page, your browser settings prevent you from automatically redirecting to a new URL"
I think this problem related to my security, but I don't know how to fix it.

I Appreciate Your Help, thanks again.

Member Avatar for crunchie

Right click on the Internet Explorer icon and select Properties. Then select the security Tab and highlight the internet section. Then hit the default button to set the security level to normal. Try it again.

Member Avatar for witch

hi,

Its really magic things!

it's work now. Thanks alo0o0o0o0o0o0t my brother.

Happy Witch
:) :lol:

Member Avatar for crunchie

You're welcome :). Marking this as solved. Anyone else with the same problem, please start your own thread. Thank you.

Member Avatar for shabeer

i cant open my msn&yahoo messengr ,aftr trobleshooting it shows tht symantec norton intrnet security is preventing me to sign in

Member Avatar for shabeer

any bdy can help me?????????????????????????/

Member Avatar for shabeer

u r frm?
hello

Member Avatar for shabeer

u can contact me in shabeerak@yahoodotcom

Member Avatar for caperjack

This is a help fourm ,not a chat fourm ,you will have wait for a response!!
You should be able to open Symatic and edit it to allow these programs to have axces to the net !
Chec kNortons site .

Member Avatar for ddhulla

Use Mozilla-Firefox from www.mozilla.org it will work for

Member Avatar for lookitsricey

ok yes i had the same problem.... i read all the posts on this one and i believe that i had the some shit that happend to me... but for what i did to fix it... i juss reinstalled my norton antivirus. i gues wen i uninstalled it. it blocked me from certain websites. good luck ;]

Member Avatar for Jan Wolter

I tried about all the fixes I could find in a number of threads, but none helped (register softsub, delete cookies, hotmail login fixer). Then I changed the security level of my browser, by adding http://www.hotmail.msn.com to the trusted sites. This works for me!

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