I have just bought a new computer and am having great difficulty in getting a satisfactory connection. I am running Vista Home Premium,and this problem is a huge conundrum to me!.
Initially I tried connecting up with the Ethernet cable that is producing a perfectly satisfactory internet connection on my old computer which is running XP Home. Although I had a connection to my ISP from the router, I could not establish a connection to the computer.
Then I tried to get a wireless connection – again no joy, although my modem/router was identified.
The only way I have been able to get a successful connection is by using a network adapter plugged into a USB slot.
The equipment involved is Belkin FSD7632-4 (v5000 uk) modem router; the computer is fitted with High Speed Wireless LAN 802.11n Draft card – (Intel 82562V-2 10/100).
I have been on to Belkin who after lengthy check stated that they thought it was either a firewall or network card problem.
The computer has been returned to the manufacturer who state that no faults were found, and that the Ethernet port works fine and that the pc connects to the internet ok.
Despite all of this I can’t get a connection except via the dongle and am frustrated
If I run ipconfig with the Ethernet cable connected, the media state shows ‘disconnected’, and there is no DNS suffix or default gateway showing.
On the ‘local area network properties’ I have Internet protocol versions 4 & 6. At present 6 is not ticked, and properties for them both show that ‘obtain IP address automatically’ and ‘obtain DNS server address automatically’ are highlighted
Being quite ignorant on these matters I wonder if it could it be the router/modem which is wireless G, that is incompatible with the new m/c?
Any help/advice would be most appreciated.