Member Avatar for WillBoss

Hi

I just got a Linksys WRT54G router from my employer so I can work from home. I connected it to my pc and typed in into my browser so I could configure it. The browser just hung and then timed out. I also tried to ping the address but that also timed out. I have Trend Internet Security installed so I disabled that thinking it may have been the firewall but it still didnt work.

I connected it to my laptop and had no problem accessing it. What could be the problem with my PC :?:

Thanks in advance

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Since 's laptop can reach the router while the XP PC cannot (and the PC did get a DHCP address and a gateway earlier in the thread), this looks like a PC-side issue — not a broken router. Echoing ’s safe-mode suggestion, the next steps should isolate software/driver interference from hardware and routing problems.

Quick checklist before deep changes:

  • Properly uninstall or remove Trend Internet Security rather than just "turn off" it. Many security suites leave kernel network filters active when disabled.
  • Disable any VPN, virtual NICs (VMware, VirtualBox, Cisco VPN), and wireless adapters so only the wired NIC remains.
  • Check browser proxy settings (IE: Tools -> Internet Options -> Connections -> LAN Settings; Firefox: Options -> Advanced -> Network -> Settings). A proxy can intercept all HTTP requests, even to numeric IPs.
  • Try Safe Mode with Networking and verify whether the router becomes reachable; if it does, a third-party driver or filter is the culprit.

Useful diagnostics from an elevated command prompt (run commands one at a time and note results):

arp -a
tracert 192.168.1.1
route print
telnet 192.168.1.1 80
netsh int ip reset

What to watch for: arp -a should show the router MAC for the gateway address; tracert should show the router as hop 1; route print should show a default route via the gateway; telnet to port 80 tests the HTTP port directly. netsh int ip reset rebuilds the TCP/IP stack (requires reboot) — back up any static IP settings first.

If Safe Mode or a Linux live-boot can reach the router while normal Windows cannot, remove Trend and any corporate security/VPN client, reinstall the NIC driver, then retest. If those steps fail, note the specific outputs of the commands above and the thread can be updated with them for targeted follow-up.

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Member Avatar for John A

Hi

I just got a Linksys WRT54G router from my employer so I can work from home. I connected it to my pc and typed in into my browser so I could configure it. The browser just hung and then timed out. I also tried to ping the address but that also timed out. I have Trend Internet Security installed so I disabled that thinking it may have been the firewall but it still didnt work.

I connected it to my laptop and had no problem accessing it. What could be the problem with my PC :?:

Thanks in advance

There could be several problems:

1. Your network card has an insecure network card. Make sure that there's a green light on the back of your ethernet card.
2. You have too many services, or "apps" blocking your configuration. Try booting Windwos in Safe Mode (I think you hold down F8.)
3. You have a firewall on your PC, and you don't know it. What's your version of WIndows?
4. Maybe IE needs an update (or whatever browser you're using).
5. Try renewing/releasing your IP address on your computer. Choose Start->Run->winipconfig. Choose your ethernet adapter, and then hit "renew"

Hope this help
--Joe

Member Avatar for WillBoss

Hi Joe

Thanks for replying. WHen I typ winipconfig I get an error 'Windows cannot find winipconfig'.

I am using Xp Pro. Its completely up to date.

I have trend internet security which I turned off to no avail. Windows forewall is off.

Not sure about any apps blocking my config.

Will

Member Avatar for John A

Thanks for replying. WHen I typ winipconfig I get an error 'Windows cannot find winipconfig'.

OK, in that case, open a terminal (should be something like Start->Command Prompt or something like that), type "ipconfig /renew", followed by a return. This will renew your IP address. You should then type "ipconfig", and see what ip address it reports. Then you can close the prompt.

Member Avatar for WillBoss

Hi

I did what you asked and there wasnt any problems:

C:\Documents and Settings\Will>ipconfig /renew
Windows IP Configuration
 
Ethernet adapter Local Area Connection 2:
        Connection-specific DNS Suffix  . : localdomain
        IP Address. . . . . . . . . . . . : 192.168.1.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
C:\Documents and Settings\Will>ipconfig
Windows IP Configuration
 
Ethernet adapter Local Area Connection 2:
        Connection-specific DNS Suffix  . : localdomain
        IP Address. . . . . . . . . . . . : 192.168.1.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1

Unfortunately I still cannot get access to the router :-|

Member Avatar for John A

Are you trying this in safe mode? I also think your web browser could be suspect. Have you tried Mozilla's Firefox, or Netscape?

You may also need a Windows update.

Member Avatar for WillBoss

Yep, I tried Firefox and still no luck.

I havent tried what you said in safe mode yet but I will try it and let you know what happens.

Will

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