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Dear Friends,

I am facing a problem with one of the system, there is no network driver detected in device manager. when i went to safe mode i can see the network drive in device manager . pls can you help me out to solve this issue

Thankyou.

Prakash.R

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As described, the adapter showing up in Safe Mode but not in a normal boot points to a software/driver/service conflict rather than an outright hardware failure. was correct to think about physical and antivirus causes; the checklist below expands those ideas into a reproducible troubleshooting sequence that isolates driver problems, third‑party network filters, or startup/service conflicts.

  1. Confirm and record. Boot Safe Mode (with Networking if available), open Device Manager, view the adapter’s Properties → Driver and Details (hardware IDs). Note vendor and driver version for later reference.
  2. Remove stale drivers. In Safe Mode uninstall the NIC (choose to delete driver files if prompted). Reboot to normal and let Windows redetect.
  3. Clean‑boot to isolate conflicts. Run msconfig, hide Microsoft services, disable remaining non‑Microsoft services and all startup items, then reboot to normal. If the adapter returns, re-enable groups of services/startups to find the culprit.
  4. Reset network stack. From an elevated prompt run netsh winsock reset, netsh int ip reset, then ipconfig /flushdns and reboot.
  5. Remove ghosted/hidden devices. Start Device Manager with non‑present devices shown (set DEVMGR_SHOW_NONPRESENT_DEVICES=1 then devmgmt.msc), choose View → Show hidden devices, and uninstall any greyed “ghost” network adapters.
  6. Check services and logs. Ensure Plug and Play, Network Connections and DHCP Client are running. Inspect Event Viewer (System) for PlugPlay/driver errors at boot.
  7. Hardware fallback. If software steps fail, reseat or swap the NIC into another slot or test a different NIC to rule out intermittent hardware.

Cautions: create a restore point before registry/driver changes and, if malware is suspected, run an offline/malware scan from Safe Mode. If the adapter reappears in a clean boot, the problem is a non‑Microsoft service or driver — remove or update that third‑party network software (firewall, VPN, antivirus) rather than leaving it disabled.

Member Avatar for Kashif

Goto device manager detect the new hardware from tools given above or

there could b three things

i- Change the Slot of NIC

ii- Press ALT+Ctrl+del if it does not shows task manager then virus attack restore system

iii- Driver was qauntine by a antivirus etc.

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