Member Avatar for smitzonian

Hi , i have a netgear WGR614 router, i try to confiure it using the SET UP CD provided , all the correct lights are on Internet , LAN cable , Power ...but when the router opens the page www.routerlogin.net it does not open it ( This page cannot be displayed , please check your internet settings)

The internet is working fine with the modem but when the router is connected , it seems the internet is not passing through to the laptop through the router. Thus the router cannot get configured and cannot be used.

Please advise.

Thanks
smitzonian

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Short diagnosis and focused checklist that builds on , and : the common causes for the WGR614 not presenting its setup page are (a) the laptop not getting a LAN address from the router, (b) the ADSL modem still holding the ISP PPPoE session, or (c) the modem is acting as a router (double-NAT) so the Netgear never gets a usable WAN address. The "page cannot be displayed" message often means the browser is pointed at a host name that the local network path cannot resolve — use the router IP directly and confirm the PC is using DHCP.

Step-by-step checklist (apply in order):

  • Confirm physical wiring: ADSL modem -> WAN/Internet port on WGR614; laptop -> LAN port.
  • Power sequence (important): power off both devices; power on the modem and wait for DSL sync; then power on the router. This forces the modem to drop any existing PPPoE session before the router connects.
  • On the laptop set the NIC to DHCP and check IP/gateway with these commands:
    ipconfig /release
ipconfig /renew
ipconfig /all
  • If router web UI does not load by name, open and log in (default admin/password on many NetGear units).
  • If the modem is itself a router, either switch the modem to bridge mode so the WGR614 handles PPPoE, or disable DHCP on the WGR614 and give it a static LAN IP so it acts as an access point.
  • Enter the ISP PPPoE username/password in the WGR614 if the router is to handle the connection (per ). If the ISP binds by MAC, clone the PC MAC into the router.
  • Factory-reset the WGR614 (reset button ~10s) only if previous settings are unknown; keep ISP credentials handy.

Cautions: factory reset clears saved settings; double-NAT can break some services (VPN, gaming). If the modem provides internet directly when the laptop is plugged in but the router never gets online after the steps above, the modem may need to be set to bridge mode or the ISP may need help (MAC lock).

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All 8 Replies

Member Avatar for bobbyraw

what is the router connected to. cable modem or dsl box???

Member Avatar for smitzonian

Dsl

Member Avatar for bobbyraw

and the config detect the ppoe and your ip address. if so try rebooting the dsl and the router. pwr off each device, bot the dls then the router then connect the router and dsl box. if tiy are still not able to get online, there might be a config setting in the router.

Member Avatar for smitzonian

thanks a ton , will try this out..

Cheers
Smitzonian

Member Avatar for bobbyraw

let me know what is the out come

Member Avatar for Suspishio

... and you have entered your ISP login details in the relevant section of the netgear Setup?

Member Avatar for ashily24dee

i wants to know more of router configuration.. its difficult for me to configure it so explain in steps..

Member Avatar for jingda

Try reset your modem and router. Did you change any setting in the modem control panel. If yes change it back to normal if you don't know there is an option that reset it to defaults. Keep us updates on your progress.

Regards,
roy ng jing da

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