It is tempting to think that, as technology improves and access because less expensive, the use of fast internet access will become more widespread. Research, however, shows that this is not happening, and that broadband uptake has slowed dramatically.

John Horrigan, Director of Research with Pew Internet & American Life Project reports that currently 67% of Americans are online, but that only 53% of them have fast internet access. There was a 3% growth in the proportion of internet users with broadband access for past year, as compared to 20% growth during the previous year. Where several years ago heavy internet users were more prevalent amongst dial-up users, and thus easier to convince to switch to broadband, today dial-up users are more likely to be older, less educated and have lower incomes than previously. Horrigan predicts that it will take several years at least to get the next 10% of broadband users online.

On October, 2002 34% of adult internet users were moderately experienced dial-up internet users (online for 1 to 6 years). By May, 2005 the proportion was 23%. On October, 2002, 38% of online users were experienced (online for more than 6 years). By May, 2005 that group comprised 58% of users. New users (online for less than 1 year) were 6% of the online population in October, 2005 and only 4% on May, 2005.

For the first 6 months of 2005, the proportion of the adult population not accessing the internet has held steady at 32%.

Moderately experienced dial-up internet users are also becoming more apathetic about internet use. In 2002 dial-up users had at one time or other tried 38% of the online activity queried about. By 2005 that figure had fallen to 28%. Dial-up users are becoming less 'adventurous' with their internet use, and are thus less likely to be convinced to make the switch.

Americans, it seems, aren't matching places elsewhere with the proportion of broadband uptake. In Australia, for example, 67% of adult internet users have broadband access. In South Korea, with a similar proportion of the poulation online, 80% or more of the users have fast internet access.

There are several potentially serious implications which arise from this slowing of fast internet uptake. At a policy level there are economic benefits to rapid uptake of broadband. Dissemination of information and services online is considerably more economical, and policy makers are impatient to follow that path. E-government (both service delivery and the conducting of government business online) finacial transaction, health care and medical information, news distribution all benefit greatly from the widespread use of fast internet, as do many other facets of daily life. A slowing in uptake has a detrimental effect on the growth and efficiency of such activities.

Continued emphasis on e-service delivery, together with a continued slowing of broadband uptake, can lead to the widening of the social divide. Less access for the poor and elderly. Less access for the rural and isolated.

The full report can be read at

Dani AI

Generated

This discussion (original post dated September 22, 2005) highlights two separate brakes on broadband growth: demand-side forces (people who do not perceive enough benefit to upgrade) and supply-side constraints (availability, line quality and local investment). correctly flags the policy risks of pushing services online before access is widespread — that point should drive any conversation about e-government rollout and universal service design.

’s market‑saturation observation is key: when large groups of users are satisfied with basic browsing and email, uptake slows unless the value or price of broadband changes. For planners and vendors that means either making the offering cheaper and simpler, or creating clear, easy-to-understand applications that make faster service obviously worthwhile to everyday users. Service designers should assume segments of the population will remain offline for some time and keep alternate channels available.

Supply problems are real for people like . Practical steps that often help individuals and communities include:

  • Contact several local providers and ask for a line qualification or last‑mile check; requirements and remedies vary by carrier.
  • Compare total costs: installation, monthly fees, usage caps and early‑termination penalties.
  • Explore local WISPs, community wireless projects or co‑op models — group buys can change the economics.
  • Consider cellular data or satellite as fallbacks, but verify coverage, latency and data caps first.
  • Check inside wiring and request line conditioning; small fixes sometimes enable DSL where it previously failed.
  • Organize residents to document unserved addresses and petition local government or regulators for targeted investment.

Policy takeaway: avoid digital-only service dependence, fund public access points and digital‑literacy programs, and prioritize infrastructure in underserved areas. The thread’s concerns remain practical: short-term remedies are largely about cost, choice and outreach; long-term fixes require investment and policy attention.

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What we're starting to see is market saturation as more and more people are content with the access speed they have and don't see a need for anything faster.
To get a far higher percentage of connected households adopting broadband the price would have to drop dramatically at this stage, as many people adopting broadband at the moment are doing so mainly because it is more cost effective given their internet access patterns and not because they have a business requirement for the higher performance (e.g. many older people browse around a bit and read/send some email, maybe hang around in a few IRC boxes and read some newsgroups. None of that requires a speed that's as high as many broadband services can offer, but if you do it a lot it does get costly especially if you pay for access by the minute when using dialup.
As many in the US pay a flat fee for phone use no matter their usage pattern the breakeven point for broadband (with its higher subscription fees) is even harder to reach for many Americans than it is for Europeans (who in general do pay by the minute).

I'd love to have broadband but sadly it is not available at my location unless you count something like DirectWay which frankly is just too costly for what speed increase it seems to provide. I was paying more for my dialup access than it would have cost for DSL if it were available until recently so the cost is not the main factor for me. The local phonelines here are fairly poor in quality and as far as I can tell there is no plan to correct that anytime soon. Apparently the owners of the local lines (SBC/AT&T) are more worried in becoming a larger company than providing good service. Even so it could be worse I suppose as there are places within a 30-45 minute drive of where I live that cannot even get phone service.

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