Member Avatar for ubound

Hello everyone,

I am having a weird problem with Bing keyword tool and Bing webmaster tools too. I simply can't loging there - all I see is a blank page. I can open both on my smartphone but even there the page loses part of its functionality and I can't use it. I wanted to experiment with Bing PPC but I just can't login, which is kind of silly problem.

Anyone has same problem? I am using Windows 7 + Chrome (also Firefox).

Thanks.

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Dani AI

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As reported by , the Bing Keyword Tool and Bing Webmaster Tools were loading as a blank page on Windows 7 with Chrome/Firefox, and the mobile view only partially worked. Earlier replies from and suggested clearing cache/cookies, and solved theirs by switching browsers — good clues that this is often a client-side/browser-profile issue rather than a site-wide outage.

First-pass troubleshooting (quick, low-risk checks): open the site in a private/incognito window to rule out extensions and a corrupted profile; disable content blockers or any browser/privacy extensions; try a fresh browser profile or a different, fully updated browser; and clear site-specific cookies and cached files if the private window behaves differently. If the page still appears blank, open the browser DevTools (Console and Network) to look for blocked scripts, failed requests, or other runtime errors. (developer.chrome.com)

Authentication and cookie issues are a common cause of blank or partially functioning admin UIs. Microsoft sign-in flows can rely on cookies and iframe patterns that break when third-party cookies or silent iframe sign-in are blocked; browser privacy settings or security suites that block those cookies often present as an empty or non-interactive page. Enabling cookies (or adding an exception for Microsoft sign-in domains) and testing with third-party cookie blocking turned off will help confirm this class of problem. (support.microsoft.com)

If browser-side fixes don’t help, check for network/proxy/hosts-file blocking or corporate firewall filtering, and test the site from another network or device. As a practical fallback for PPC work, Microsoft Advertising’s Keyword Planner can provide keyword data while the account/login issue is investigated. If the problem persists, gather Console/Network logs, browser version and OS, and contact Bing Webmaster/Microsoft Advertising support with those artifacts to speed diagnosis. (about.ads.microsoft.com)

Recommended Answers

All 4 Replies

Member Avatar for canadafred

Sounds like a glitch on your end, did you try deleting cookies and cache?

Member Avatar for obosh

delete your cookies & cashe...then restart your PC/LT then i blieve that will solve the problem...

Member Avatar for mushtaqbashir

yes, it must not happpen at all .it seems to be problem with your browser just check it out .

Member Avatar for Fran_1

I switched browsers and logged in with no problem.I am now dumping my first browsers cookies and cache. I need my ad stats fo my site.

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