I have an older Dell PC that has gotten a virus within the past year. Had the PC completely erased and supposedly everything was reinstalled. I lost the password to my printing software and can't recover it, along with a few other important capabilities. Can you help me? Dell support hasn't been that wonderful. Thank you in advanced:)

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Is there a backup of the old registry?
Is the printing sftw 3rd party or associated with the printer?
You can't expect mfg.s to get overly enthused over a old server.

I only have one question. is it an inkjet or a laser jet?

If it is an inkjet. throw it away and go buy a new one. anymore, the cartriges cost more than the printers. and don't waist money on a photo printer. you can email your photos to walmart or wallgreens and get them printed out for like 15 cents a copy.

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