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my pc was recently taken for servicing after it hasnt been used for a long time and when they brought it back everything was good execpt now theres no sound :s the drivers there but when i try opening any media files its showing an error saying that i either dont have any sound driver or something rong with my hardware its on board sound i tried re installing wndows but after i reinstalled the sound driver was still there can it be a problem with driver??? HELPPP

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Last Post by Serunson
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Assuming everything else is "THERE", settings in sound properties, etc. may need to be re-established. Can't guide you further, no idea what OS you're using.

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Assuming everything else is "THERE", settings in sound properties, etc. may need to be re-established. Can't guide you further, no idea what OS you're using.

I am using windows xp professional edition i have tried troubleshooting didnt do any good i have checked the hardware properties everything checks out there too anything else u can tell me ?

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this may not help but be patient, have to start somewhere.

START > CONTROL PANEL > SOUNDS AND AUDIO DEVICES > AUDIO (TAB)

Is anything there greyed out?

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In your Control Panel go to 'sound and audio devices', look at the 'audio' and 'voice' tabs and make sure there's something selected in the 'default device' list. 2 options? try each.

Otherwise you can try enabling onboard sound in the BIOS, but I think that's a long shot...

Volume? lol

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there's no option for sound devices its greyd cant adjust the speaker volume either voice and audio options are both greyd

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Perhaps you should check that on-board sound is enabled in the BIOS.

Restart & press Delete at startup to enter BIOS setup.
On mine I head to the Integrated Peripherals section, but not all menus are the same.
(pressing Control-F1 opens more options in some BIOS)
Find and enable AC'97 Audio or similar option.
Save & Exit.

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Your sound device(s) aren't installed. The cause is referred to above in Normal's post. It's mostly a hardware issue presently. Until you get that part straightened out the software install will back out which it probably has done several times. In software error parlance it = "Nothing to do."

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You could always try System Restore, to take the computer back to it's original state in the past. If all of the other suggestions don't work, then try System Restore.

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