Member Avatar for TwistedFate15

I got a new monitor for Christmas, It's an Hannspree 28 inch. But their all blacks bars on the right, left, top, and bottom. I don't know what the problem is, I have it set to the right resolution which is 1920x1200. I have the right video card drivers. I'm running on a Nvidia 9800 GX2. Also, auto adjust doesn't fix this problem. I've searched for solutions to this problem everywhere but theirs nothing. So Please help me fix this.

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  • Latest Post Latest Post by Suspishio

Dani AI

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Earlier replies correctly flagged scaling and refresh/timing as the most likely causes. Given the partial improvement after a driver reinstall (reported by ) the next checks should be about how the GPU and monitor agree on pixel timing and pixel mapping (EDID, overscan/underscan, and which device is doing the scaling) rather than a pure driver failure. The checklist below gives concrete diagnostics and fixes that are not yet covered in the thread.

  • Confirm the physical connection and cable type. Swap to a known-good digital cable (dual-link DVI or HDMI) and a different GPU output to rule out a faulty lead or port.
  • Force 1:1 pixel mapping on the monitor. Look for OSD options named "Just Scan", "Full Pixel", "Dot by Dot", "Screen Fit" or "1:1". Use the monitor's factory reset if menus are unclear.
  • Try both scaling targets in the GPU control panel: set "Perform scaling on" to Display and then to GPU, and toggle the scaling mode between No scaling / Aspect / Full-screen to see which removes the borders. (This extends 's scaling tip by testing both perform-scaling targets.)
  • Create and test a custom resolution/timing in the GPU control panel using CVT reduced blanking and, if available, alternate timing standards. A timing mismatch often produces thin or wide black bands; reduced-blanking timings frequently resolve modern flat-panel issues.
  • Inspect the monitor EDID with a utility (for example MonInfo) to confirm the monitor reports the correct native timing. If EDID is incorrect, forcing a custom timing or trying a different input/cable usually remedies it.
  • Isolate the source: connect a different PC or boot to the system BIOS / a Linux live USB. If the borders appear at BIOS or on another machine, the issue is monitor/OSD/cable; if they disappear, the problem is in the OS/driver/timing.

If all of the above fails, the problem may be firmware or hardware in the panel; the next step is a firmware update from the manufacturer or an RMA. For further diagnosis, useful data are the monitor Image Control OSD values, a photo/screenshot of the GPU "Adjust desktop size and position" settings, and the exact cable/port used (dual-link DVI vs HDMI vs VGA).

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Member Avatar for TwistedFate15

Bump....

Member Avatar for Suspishio

I suggest you try this:

1/
Right click on your desktop
2/
Select Properties --> settings tab --> Advanced --> Monitor
3/
You should see "Screen refresh rate:" in the dropdown menu
4/
Select Monitor default or 60 Hertz.

From what I've seen before, this is a screen refresh rate issue and I don't believe your screen can drive 1920x1200 at a faster rate.

You can check your user guide. It will say somewhere that 1920 resoultion runs at 60Hz vertical refresh rate.

Keep us posted.

Member Avatar for TwistedFate15

I already have it set at 60. :(

Member Avatar for Suspishio

Have you looked at the Flat Panel Scaling options in Nvidia Control Panel? You could experiment with the different settings. I have it set to "Use my display's built-in scaling".

Member Avatar for Suspishio

Another thought or two.

I hope you're using the HDMI/DVI cable for best results and easiest configuration. You'll have set the input correctly in your OSD menus. Easiest to use the Auto option if there is one.

You say that Auto Adjust doesn't work. That would imply you're using DSUB not HDMI/DVI connexion. Then there's all the OSD functions you can try to stretch the screen in both directions in RGB mode.

For HDMI, with this class of monitor, there'll be a distinction between PC and TV/Video that you can set. You should be in PC Mode.

All monitors of this type have an Aspect Ratio control and you'd want this to be set to Widescreen or 16:9.

Keep us posted but it's sleep time in the UK so good luck.

Member Avatar for TwistedFate15

Another thought or two.

I hope you're using the HDMI/DVI cable for best results and easiest configuration. You'll have set the input correctly in your OSD menus. Easiest to use the Auto option if there is one.

You say that Auto Adjust doesn't work. That would imply you're using DSUB not HDMI/DVI connexion. Then there's all the OSD functions you can try to stretch the screen in both directions in RGB mode.

For HDMI, with this class of monitor, there'll be a distinction between PC and TV/Video that you can set. You should be in PC Mode.

All monitors of this type have an Aspect Ratio control and you'd want this to be set to Widescreen or 16:9.

Keep us posted but it's sleep time in the UK so good luck.

I did all this and now the bars are wide as fuck.

Member Avatar for Suspishio

I think we need a bit more from you than **** on a one liner. Presumably you did one step at a time to see the effect.

Did something change and at which point in the sequence? Looking at the 9800 GX2 spec, there's no DSUB output - so that's cleared up.

Perhaps you could take the trouble of posting your OSD settings under the Image Control sub-menu. Also your read out from Display Properties --> Settings/Screen resolution
Advanced --> Monitor/Screen refresh Rate

So that we get the big picture in one go.

Do your icons look like they're at 1950 resolution?

Member Avatar for TwistedFate15

I think we need a bit more from you than **** on a one liner. Presumably you did one step at a time to see the effect.

Did something change and at which point in the sequence? Looking at the 9800 GX2 spec, there's no DSUB output - so that's cleared up.

Perhaps you could take the trouble of posting your OSD settings under the Image Control sub-menu. Also your read out from Display Properties --> Settings/Screen resolution
Advanced --> Monitor/Screen refresh Rate

So that we get the big picture in one go.

Do your icons look like they're at 1950 resolution?

OSD Time-put: 10 sec

OSD Color- Blue

the res is 1920x1200 and the refresh rate is 60.
so idk???

Member Avatar for Suspishio

I give up with you. We're trying to solve your problem at a distance. I ask for some information to properly diagnose your situation and you really can't be bothered.

If that's going to be your attitude, you don't deserve any help.

Member Avatar for TwistedFate15

I give up with you. We're trying to solve your problem at a distance. I ask for some information to properly diagnose your situation and you really can't be bothered.

If that's going to be your attitude, you don't deserve any help.

I don't really understand what you mean, maybe some remote assistance would help, but I reinstalled my NVIDIA drivers and the bars are not HUGE anymore.

Member Avatar for Suspishio

Well I'll give you another chance - this is remote assistance.

In my post before last, I asked for some fuller info all in one place. I'm asking you to go to your Image Control OSD and copy down everything you see and report it line by line.

Also the Display Properties settings that I requested. Then in one place, plus the information you've just provided, we have a proper snapshot of your current position from which to move forward.

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