Member Avatar for Rezzinik

The dreaded blue screen. I've got a windows xp and here is the deal.

When I start windows normally I get the Unmountable_Boot_Volume blue screen.

I can't open in safe mode, it simply starts and stops at the same place. Where it sais system32/DRIVERS/agp.Cpq.sys. Everytime it stops there.

I have my OS recovery disk.

When I try and wipe the harddrive it tells me; Divers_IRQL_EQUAL_OR_LESS blue screen.

Please help me.

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  • Latest Post Latest Post by jbisono

Dani AI

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Good pointers from and . The failure pattern on boot and when trying recovery commonly comes down to either bad memory or a failing hard drive. Start with the memory checks because they are simple, non-destructive, and often reveal the problem quickly.

Power the laptop off, remove AC and battery if possible, open the RAM access panel and reseat the modules. If there are two sticks, test one at a time (swap positions too) to isolate a bad module or a bad slot. For a thorough test, boot a Memtest utility from a CD/USB and run multiple passes (several hours or overnight if possible). Bad memory will usually show errors quickly in those tests.

If memory tests clean, verify the hard drive. Use recovery media or a bootable environment to run a disk check and to copy off important files first. From the Windows recovery prompt run:

chkdsk C: /f /r

If chkdsk reports many bad sectors or cannot complete, treat the drive as failing — copy data off immediately and plan replacement. If the drive’s SMART self-test fails, the manufacturer’s bootable diagnostic is the next step.

Other quick checks: remove any USB peripherals, try a different SATA/IDE mode in BIOS if present, and ensure no recent hardware changes. If diagnostics point to neither RAM nor disk, consider a BIOS reset/update or a professional hardware diagnostic. Always back up personal data before attempting wipes or OS reinstallations.

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Member Avatar for jbisono

If you have more than one memory ram stick in your motherboard, try test one by one swaping the ram, at least if it is a ram related issue then you know what to do.

Regards.

Member Avatar for Rezzinik

I do not know what a ram is.

Member Avatar for Xlphos

I do not know what a ram is.

RAM is your computer memory. it looks like for a desktop and like this for a laptop.

Do you have a desktop or a laptop?

Member Avatar for Rezzinik

Laptop

Member Avatar for jbisono

this link show you where the memory ram in a laptop is located, open it and check how many RAM you have stick and the laptop, and if you have two try the suggestion above.

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