let me preface this thread by saying i am in no way a computer savy person. i woke up the other morning and my laptop wouldn't boot. when i try and boot the system it says that \windows\system32\config is missing or corrupt. while normally i would have just reformatted and started all over, i'm feeling a little more adventurous these days. i have done some research about the problem and i have attempted to use two different methods to correct this problem, but neither of them has worked. and so i'm tossing up a hail mary, hoping that you may be able to offer me some assistance.
i'm working with a HP pavilion ze5500 with xp pro. i've had this problem numerous times but i've never been willing to try and fix it.
the first method that i've tried to correct this problem came from a website i found from a general google search. the website is
in using this method i have two major problems.
i am able to reach the step of C:\windows> cd system32\config
once i reach this step that's when everything goes awry.
this takes me to C:\windows\system32\config> and i type dir system, but is says that no matching files were found.
i even tried to go on even though no matching files were found but in the next step copy c:\windows\repair\system
it says that the system cannot find the specified file.
and that's where i get stuck on the first repair method.... the second isn't much better.
the second method that i've tried came from the microsoft knowledge base articles.
well this method didn't even get as far as the first.
when i type md tmp
i get a message that says " A directory or file with the name tmp already exists"
if i continue down the list i get messages saying that
the system cannot find the file specified, and that's as far as i've gotten.
i'm not sure if i've done anything wrong or if there is another method that i could try but any help would be extremely appreciated.
thanks in advance