Model PSAKAE - 003003KS

Took my laptop on holiday recently. When l left home it was working fine. When l got on the plane and tried to switch it on, it was dead. When l had the opportunity to get to some mains supply, it was still dead. L have checked the power cable and smelt around the laptop to see if burnt or something, no smell and power seems ok. What else can l check or how do l reset? Did the x ray machine at the border fry it?

Dani AI

Generated

noted the machine (Model PSAKAE - 003003KS) showed absolutely no lights, fans or sounds even after the simple power checks suggested earlier by and . With that symptom set, the problem is almost certainly in the power-delivery chain (adapter, DC jack, or the motherboard power circuitry) rather than something the BIOS or OS can fix.

Recommended next steps (in order):

  • Verify the AC adapter output with a multimeter (DC range): read tip-to-barrel and compare to the adapter label. If the adapter has an LED, note whether it lights when plugged in. If the adapter does not meet its rated output, replace or borrow a known-compatible adapter with the same voltage and polarity (matching voltage is critical).

  • Inspect the DC jack and surrounding case for looseness, play or damage. Many Toshiba Equium models use a jack soldered to the board; a broken jack or cracked solder joint can give exactly the “dead” symptom.

  • If the adapter tests good and the jack looks OK, open the service panel (if comfortable and warranty is expired) and visually inspect the motherboard near the power-input area for blown components or bulging capacitors. Do not probe power rails without experience; mains-safety and ESD precautions are important.

  • Before any paid repair, recover the hard drive as a precaution. The drive can usually be removed from the underside bay and read in another PC via a SATA-to-USB adapter or external enclosure to retrieve important files.

A note on the airport X-ray concern: standard security X-ray scanners do not fry laptop electronics; such failures are far more commonly caused by mechanical shock, connector fatigue, a failed adapter, or an internal board/component fault.

If adapter and jack check out, a board-level diagnostic at a local repair shop or Toshiba service is the pragmatic next move. Ask them to check the DC-in rails and the board fuse/MOSFETs; if cost is high, prioritize data recovery first.

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All 6 Replies

try removing the battery and just the mains plugged in and bootup

Take out the battery, and start it up with just the power cord plugged in.

Take out the battery, and start it up with just the power cord plugged in.

nah, that will never work .lol

nah, that will never work .lol

I just said it in non computer language for them to understand :) lol

battery out and only power cord...still nothing. Battery by itself...nothing. No power cord and battery and pressed power button for 20 seconds then inserted power cord...nothing. No power light or sounds in any of the above situations

weird that you have nothing ,time to contact Toshiba they may have a magic fix for it

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